Recruiting Associate - Seasonal Job Listing at ResultsCX in Pasig, NCR (Job ID PH11173)

Description

Description

The Recruiting Associate for Onboarding in Talent Acquisition is responsible for managing high-volume and fast paced activities supporting ResultsCX. The position will interact with concerned internal and external teams, and will escalate concerns to ensure compliance with laws, regulations, contractual obligations, and internal policies and procedures

In this role you will

• Create process flow of full cycle onboarding to document onboarding for each account and LOB, including pre-start, on assignment and offboarding process for full-time and project-based employment
• Engage and inform concerned TA leaders on progress of talent in the onboarding process, and communicate any potential delays and assistance needed
• Partner with TA teams to decrease turnaround time of placement start, uphold compliance standards, and decrease attrition during pre-onboarding
• Ensure talent are compliant from both company and client requirements, with varying complexity; escalate appropriately
• Manage internal and external tracking databases, ensuring that it is up-to-date and accurate
• Provide weekly status report giving detailed information on the employment activity
• Create and update local and global recruiting reports
• Work within given budgets by tracking recruiting expenses for cross-charging to various departments
• Report on recruiting activities to management, identifying problem areas and potential solutions
• Work with internal HRIS systems
• Complete all necessary documentation to avoid potential serious discrimination complaint consequences
• Secure the services of contract employment, following the same procedures as that for regular full-time employment

We are looking for someone who has

• Communicate effectively and professionally with internal and external associates
• Generate new ideas and manage them into reality, and a strong sense of urgency and impatience with the status quo.
• Manage multiple tasks simultaneously and can process a high volume of detailed work in a short time frame
• Plan, organize and schedule workflow to meet rigid project deadlines. Can organize and prioritize projects in a fast-paced, deadline-oriented, and rapidly changing business environment. Ability to organize and maintain confidential files
• Work with progressive levels of management. A true team player with excellent interpersonal skills and the ability to work with executives both within the company and with partners
• Follow through on work assignments with limited supervision
• Navigate through various software applications programs including Microsoft Word, Excel, PowerPoint, and Outlook

About ResultsCX
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX's 30+-year track record for reimagining the customer experience to meet consumers' evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients. ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

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