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Company: River Valley Counseling Center
Location: Holyoke, MA
Career Level: Entry Level
Industries: Healthcare, Pharmaceutical, Biotech

Description

Join our team here at River Valley Counseling Center, Inc.! We are hiring a Health Information#Technician! About Us: At River Valley Counseling Center, Inc. (RVCC), our mission is to improve the health and well-being of every person in our community. We provide expert, compassionate care grounded in honesty, respect, and dignity. Through collaboration, innovation, and education, we inspire hope and empower positive change in those we serve. We are committed to being responsible stewards of our resources, ensuring efficient and cost-effective care for all. Position Summary: # Responsible for managing client health records and providing administrative support at the assigned site. Duties include maintaining accurate files, handling record requests, answering phones, and updating insurance information. Key Responsibilities: To support all aspects of RVCC#s Mission statement # clientele # To provide secretarial and clerical support for the effective operation of the care, recording and correspondence regarding client health information of the assigned site location. # To organize and maintain accurate files and records and to retrieve files as necessary########################## # To answer phone calls promptly and courteously and to take and#communicate messages accurately To accurately handle correspondence, recordkeeping, database maintenance, and release of information procedures in a time-sensitive manner. Releases must be prioritized by urgency and date of submission. # Qualifications: Required: High school graduate, with emphasis on secretarial sciences Minimum six months experience in a computerized office environment; computer literacy required. Excellent verbal and written communication skills; interpersonal skills; crisis intervention skills; organizational skills; attention to detail; computer skills; good customer relations skills; knowledge of legal and ethical issues pertaining to the profession # Preferred: Bilingual (English/Spanish) language capabilities a plus # What We Offer: A supportive, mission-driven work environment # Opportunities for professional development and continuing education # Competitive benefits package # Collaboration with a compassionate, multidisciplinary team # The chance to make a real difference in our communities # Summary of Benefits: Salary Range: $17.25 # $23.25 Based on years of experience, level of education, specialty and licensure/certifications. Additional Compensation for advanced education for qualifying positions. Generous time off benefits for eligible positions Exclusive employee discounts Excellent and affordable insurance including health, vision, dental and pet insurance Free access to VHS Fitness # Relaxation center Mileage reimbursement 403b match CEU reimbursement up to $1,000 per year Tuition reimbursement up to $7,000 per year Our Commitment to Diversity and Inclusion: River Valley Counseling Center, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you#re passionate about helping others and want to be part of a team that values integrity, compassion, and innovation # we#d love to hear from you! Posting remains open until filled. # #


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