Housing Case Manager II Job Listing at River Valley Counseling Center in Chicopee, MA (Job ID 8073)

Description

# Join our team here at River Valley Counseling Center, Inc.! We are hiring a Housing Case Manager II !# About Us At River Valley Counseling Center, Inc. (RVCC), our mission is to improve the health and well-being of every person in our community. We provide expert, compassionate care grounded in honesty, respect, and dignity. Through collaboration, innovation, and education, we inspire hope and empower positive change in those we serve. We are committed to being responsible stewards of our resources, ensuring efficient and cost-effective care for all. Position Summary: The Housing Case Manager II at River Valley Counseling Center provides comprehensive housing support, advocacy, and referral services for individuals and families experiencing chronic homelessness, substance-use disorders, and those living with or at risk of HIV/AIDS. This role includes assisting clients in securing and maintaining safe, affordable housing, offering life skills support, conducting home visits and inspections, and collaborating with community resources. The case manager ensures compliance with regulatory guidelines while promoting client empowerment and maintaining accurate records and positive community representation. Key Responsibilities: To competently provide housing information and referral services for individuals that are chronically homeless, have substance-use disorders# To provide support services to assist program participants concerning locating and accessing safe, affordable housing To arrange for appropriate support services to assist program participants in maintaining independent living, such as budgeting, accessing parenting skills training, or other skills guidance, etc., suitable to the clients# individual situation To provide outreach services to assist program participants in using and accessing needed community housing services, including arranging or providing transportation To provide or ensure that English/Spanish written and/or verbal interpretation for Spanish-speaking clients of all ages and their families/significant others is provided when necessary To maintain an updated caseload spreadsheet to ensure that annual assessment, annual inspections and any other task with a deadline is done within the appropriate time frame To assist with tenancy related conflicts and mediation or eviction hearings and work with legal expertise as necessary To advocate for and provide support to individuals and families who use program services Qualifications: Required: Education Level -#Bachelor#s Degree required or 3 years of experience required Years of Experience -#3 years# experience working with clients experiencing substance-use#disorder or underserved populations, including housing searches, negotiations, and related support activities required Skills/Abilities - Excellent communication and interpersonal skills; negotiating skills; good memory for names and locations; knowledge of the local geographic area; recordkeeping skills; organizational skills; attention to detail; ability to accurately follow oral and/or written instructions; ability to work independently; computer and clerical skills; good customer relations skills; ability to handle multiple tasks; ability to relate well to people of all ages and their family members; knowledge of learning principles applicable to different ages and culturally diverse backgrounds; knowledge of available community housing, transportation, and educational resources available individuals and families and underserved populations; ability to deal calmly with any special or emergency situation that may develop with a client. Bilingual (English/Spanish) required.# What We Offer: A supportive, mission-driven work environment Opportunities for professional development and continuing education Competitive benefits package Collaboration with a compassionate, multidisciplinary team The chance to make a real difference in our communities# Summary of Benefits: Salary Range: $19.25 - $25.25 Based on years of experience, level of education, specialty and licensure/certifications. Additional Compensation for advanced education for qualifying positions. Generous time off benefits for eligible positions Exclusive employee discounts Excellent and affordable insurance including health, vision, dental and pet insurance Free access to VHS Fitness # Relaxation center Mileage reimbursement# 403b match CEU reimbursement up to $1,000 per year Tuition reimbursement up to $7,000 per year Our Commitment to Diversity and Inclusion: River Valley Counseling Center, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you#re passionate about helping others and want to be part of a team that values integrity, compassion, and innovation # we#d love to hear from you! # Posting remains open until filled.