Medical Assistant - Westfield Outpatient Clinic Job Listing at River Valley Counseling Center in Westfield, MA (Job ID 8508)

Description

# Join our team here at River Valley Counseling Center, Inc.! We are hiring a Medical Assistant for the Westfield Outpatient Clinic!# About Us At River Valley Counseling Center, Inc. (RVCC), our mission is to improve the health and well-being of every person in our community. We provide expert, compassionate care grounded in honesty, respect, and dignity. Through collaboration, innovation, and education, we inspire hope and empower positive change in those we serve. We are committed to being responsible stewards of our resources, ensuring efficient and cost-effective care for all. Position Summary: The Medical Assistant at River Valley Counseling Center (RVCC) plays a key role in supporting provider visits by preparing clients, obtaining vital signs and medical history, and accurately documenting in the Electronic Health Record (EHR). This position assists with prescriptions, coordinates follow-up care and appointments, and ensures up-to-date client information, all while maintaining a professional, respectful, and confidential environment. The Medical Assistant collaborates with providers and staff to ensure efficient, client-centered care, and adapts to evolving clinical needs and procedures. Key Responsibilities: # Escort clients into clinical area and assist them physically, when required Document start time in EHR when client is roomed Take vital signs and document them in clients electronic health record Prepare client for Provider#s visit, as required Obtain history of the current visit and document information in the client#s chart. Maintain, in conjunction with the Provider, current information regarding allergies, medications, and pertinent family history in the client#s problem and medication sections Ensure all prescriptions sent by fax from the pharmacies are forwarded to the provider and addressed in a timely manner. Determine, arrange and submit for appropriate follow-up care, including follow-up appointments, educational materials, diagnostic testing and third-party referrals; this process may occur in collaboration with the Provider and/or office assistant. Ensure the completeness and accuracy of non-Provider entries into the client#s electronic medical record (e.g. immunizations, medical supplies) Qualifications: Required: # Education Level -#High school graduate or GED; successful completion of a medical assistant training program Years of Experience - 1#2 years as a medical assistant# Skills/Abilities - Excellent verbal and written communication skills; interpersonal skills; crisis intervention skills; organizational skills; attention to detail; computer skills; good customer relations skills; knowledge of legal and ethical issues pertaining to the profession. Licensing/Certification#-#Current CPR certification and Medical Assistant Certificate. Preferred: Bilingual (English/Spanish) preferred. What We Offer: A supportive, mission-driven work environment Opportunities for professional development and continuing education Competitive benefits package Collaboration with a compassionate, multidisciplinary team The chance to make a real difference in our communities# Summary of Benefits: Salary Range: $19.25 - $25.25 Based on years of experience, level of education, specialty and licensure/certifications. Additional compensation for advanced education for qualifying positions. Generous time off benefits for eligible positions Exclusive employee discounts Excellent and affordable insurance including health, vision, dental and pet insurance Free access to VHS Fitness # Relaxation center Mileage reimbursement# 403b match CEU reimbursement up to $1,000 per year Tuition reimbursement up to $7,000 per year Retention Payments offered to licensed and licensed eligible clinicians Our Commitment to Diversity and Inclusion: River Valley Counseling Center, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you#re passionate about helping others and want to be part of a team that values integrity, compassion, and innovation # we#d love to hear from you! Posting remains open until filled.