Benefits Coordinator Job Listing at RNDC in Grand Prairie, TX (Job ID 1300385900)

Description

Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, and Professionalism. We offer a vibrant, inclusive culture and workplace experience for individuals who want a career that makes them feel accomplished and engaged. RNDC values the health and well-being of our associates, inside and outside the office, offering dynamic health and wellness benefits that supply exceptional care and value. RNDC is geared toward growing our footprint and our people. Join our team of energetic professionals who believe in many happy hours and are experts in our craft.

The Benefits Coordinator supports RNDC's Total Rewards function by managing core benefits administration activities, ensuring legal compliance, and delivering exceptional service to associates. This role is responsible for maintaining accurate benefits data in HR systems, resolving benefit-related inquiries, managing key transactions, and supporting compliance efforts across the organization. The Benefits Coordinator will collaborate closely with internal stakeholders, vendors, and cross-functional teams to ensure consistent, high-quality benefits operations.

• Transaction Processing: Process benefit transactions such as enrollments, life events, terminations, and employment status changes in alignment with plan rules, ERISA, and HIPAA requirements.
• Associate Support: Provide timely and accurate responses to associate and HR inquiries regarding benefit plans, eligibility, and processes using multiple communication channels (email, case management system, phone).
• System Maintenance & Audits: Maintain and audit benefits data in HR systems (e.g., SuccessFactors, Benefit Focus), ensuring data integrity and supporting ongoing compliance efforts.
• Regulatory Compliance: Ensure adherence to legal requirements including HIPAA, COBRA, QLEs, and Qualified Medical Child Support Orders (QMCSOs). Maintain confidentiality and privacy of sensitive benefit information.
• Open Enrollment Support: Support annual open enrollment efforts, including system testing, data auditing, and responding to associate questions to ensure a smooth enrollment process.
• Wellness Program Administration: Serve as the point of contact for RNDC's wellness program, manage communications, respond to associate inquiries, and conduct routine audits of program data and surcharge reporting.
• Vendor Support & Error Resolution: Investigate and resolve vendor error reports and discrepancies; collaborate with vendors and internal teams to ensure seamless file integrations and service delivery.
• Invoice and Finance Coordination: Prepare and submit monthly benefit invoices; collaborate with the Finance team on payment processing, reconciliation, and audit follow-up.
• Documentation and Process Improvement: Draft and maintain process documents, SOPs, and job aids; identify opportunities to streamline and improve benefits workflows and tools.
• Reporting and Data Requests: Fulfill requests for benefit verifications, plan data (e.g., Medicare or census), and reporting needs from vendors, internal stakeholders, and compliance audits.
   

• Education: Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Experience: 3-5 years administering employee benefit plans in a corporate environment; experience with benefits billing, reconciliation, and HRIS platforms like SAP SuccessFactors and vendor portals (e.g., Benefit Focus) is preferred. Benefits leave of absence administration.
• Certifications: Benefits or HR professional certification highly preferred.
• Regulatory Knowledge: Strong understanding of laws and regulations impacting employee benefit plans (e.g., HIPAA, PHI, QLEs, COBRA).
• Technical Skills: Proficient in Microsoft Excel, Word, Outlook, and Teams; capable of analyzing data, generating reports, and understanding file feeds and data integrations.
• Customer Service: Demonstrates strong customer service orientation and clear, professional communication.
• Organizational Skills: Able to manage multiple priorities, meet deadlines, and maintain strong attention to detail.
• Collaboration & Judgment: Works independently and as part of a team; exercises sound judgment with confidential information.
• Work Environment: Hybrid or remote eligible with secure internet access; minimal physical demands aside from typical office tasks.

401(k) with company matching
Medical, dental and vision benefits*
Generous paid time off program – work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO
Paid volunteer time
Paid parental leave
Paid caregiver leave
Fertility benefits 
Paid training
Company paid life insurance, short-term disability, and company-paid holidays
Associate resource groups, and diversity, equity, and inclusion programs available for all associates
*Participation in these programs is subject to applicable wait periods and all plan and program terms and eligibility

COVID-19 considerations:
We follow CDC Guidelines and have a fun and safe environment for our teams.

• Previous experience in the Wine and Spirits industry

Republic National Distributing Company and National Distributing Company are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.
 
RNDC is committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process, to the point of undue hardship. If you require an accommodation during the application or interview process, please click here.