Chief Quality Officer Job Listing at Roswell Park Comprehensive Cancer Center in Buffalo, NY (Job ID 381fb3f69708c8c9f677ebbc0d47df4a2cf726e092bada094f94de49b5114063)

Description

Title: Chief Quality Officer

Job Type:

Regular Company: Roswell Park Comprehensive Cancer Center Department: Executive Office Time Type: Full time Weekly Hours: 40 FTE: 1 Shift: First Shift (United States of America) Summary: Summary:

Roswell Park Comprehensive Cancer Center is America's first cancer center focused exclusively on cancer research, founded in 1898 by Dr. Roswell Park. His revolutionary model of a “multidisciplinary approach” to cancer — with scientists and clinicians working in concert and collaboratively — has become the standard by which all modern-day comprehensive cancer centers are measured. Roswell Park was among the first centers to receive National Cancer Institute (NCI) designation in 1974 and is the only upstate New York facility to hold the NCI designation of “comprehensive cancer center.” Roswell Park Comprehensive Cancer Center was a founding member of the prestigious National Comprehensive Cancer Network. Many Roswell Park faculty serve on the NCCN panels that developed the Clinical Practice Guidelines in Oncology™ – the internationally recognized standards for clinical policy in oncology, and the most comprehensive, most frequently updated clinical practice guidelines available in any area of medicine. Over its long history, Roswell Park Comprehensive Cancer Center has made fundamental contributions to reducing the cancer burden and has successfully maintained an exemplary leadership role in setting the national standards for cancer care, research, and education.

The Opportunity:

The Chief Quality Officer (CQO) is a key leadership role responsible for enhancing the quality of care within our organization. Reporting directly to the Chief Medical Officer, the CQO will lead the development and implementation of a comprehensive quality strategy across all departments and facilities. This includes championing continuous improvement initiatives, ensuring exceptional clinical performance, patient safety, and optimal delivery of oncology care services.

This position directly oversees the Vice President of Quality and Patient Safety, Director of Clinical Pathways Analytics and Program Initiatives, Director of Clinical Pathways and Implementation Science, and Network Quality Staff. This role involves significant interaction with senior leadership team members, clinical and scientific leadership and faculty, other executives, directors, administrators, healthcare staff, payors, and community partners.

The Chief Quality Officer is tasked with developing and implementing the organization's quality strategy, ensuring it aligns with both organizational goals and regulatory requirements. This role is crucial in fostering a culture of continuous quality improvement, patient safety, and caregiver/staff satisfaction. Acting as a physician representative, the Chief Quality Officer liaises with leadership on quality matters, supports and enforces behavior standards for medical staff, and leads the quality staff in preparing and reviewing cases for peer review as necessary. Additionally, this position promotes the use of technology to streamline operations, enhance communication, and optimize work processes.

A significant part of the role involves developing and implementing a data-driven Quality Management System that adheres to best practices. The Chief Quality Officer oversees staff management and development, ensuring that objectives related to quality, service, and cost-effectiveness are met. They advocate for and secure necessary resources to support quality initiatives and provide oversight for clinical performance improvement initiatives, particularly focusing on oncology care and addressing disparities through population-based methodologies. This role ensures compliance with JCAHO regulations, maintaining a state of readiness for regulatory reviews, and serves as an internal consultant on TJC, NY State, and Federal requirements.
This position leads the development and execution of comprehensive clinical performance improvement plans, creating an environment where performance improvement staff can lead high-functioning interdisciplinary teams to implement evidence-based, patient-centered improvements. They oversee the Organizational Performance Improvement Department, promoting a culture of continuous improvement, and partner with clinicians and department heads to implement evidence-based practices and optimize clinical workflows. They also will be driving continuous improvement through data-driven decision-making and reporting and develops patient-centered supportive services to enhance patient safety and quality of care.

Collaboration with payors to define and promote value-based care models is another key responsibility, as is partnering with clinical teams to deliver high-quality oncology care and advance research in cancer prevention, early detection, and treatment. The Chief Quality Officer monitors developments in local, regional, and national policy, assesses implications for Roswell Park, and works closely with the Chief Medical Officer and other senior leadership to plan organizational strategies and responses. They provide education and training on quality and safety initiatives for healthcare professionals and patients, ensure adherence to all relevant healthcare regulations and accreditation standards, oversee risk management programs, and implement strategies to mitigate safety risks. This includes leading internal investigations and corrective action plans in response to adverse events. Lastly, this position demonstrates a commitment to ongoing learning through professional organizations and independent study, staying current with advancements in healthcare quality.

About Roswell Park

Roswell Park Comprehensive Cancer Center was founded in 1898 and was the first institution in the world dedicated exclusively to cancer research. Today the center is among a select few comprehensive cancer centers in the nation designated by the National Cancer Institute, and focuses on translational research, high-quality patient care, and education. Roswell Park employs over 4,000 people, including 359 faculty, who care for nearly 50,000 patients under active care.

Our Region, Our Town

Roswell Park is in the heart of the thriving medical corridor in Buffalo, NY. Buffalo has undergone a major transformation in the past few years, building on its marvelous waterfront on the shores of Lake Erie, its historic architecture, its affordable, charming, tree-lined neighborhoods, and its diverse downtown cultural district. Known as the city of good neighbors, Buffalo and its neighboring suburbs provide an ideal place for families with many excellent school systems. Buffalo is a short drive to Canada and the Toronto metropolitan area which offers its world-renowned symphony, art gallery, dozens of universities and colleges, and major international airport.

Qualifications:

Candidates for this role should possess an MD license, with board certification in a relevant oncology subspecialty preferred. Additionally, they should demonstrate a strong grasp of regulatory requirements, quality metrics, and value-based care models. Excellent communication, collaboration, and strategic planning skills are essential, along with a proven ability to cultivate collaborative relationships and drive organizational change effectively. A deep-seated commitment to delivering exceptional patient care and advancing quality initiatives is also required.

Critical Abilities for Success:

Successful candidates must exhibit strategic thinking capabilities, adept at analyzing the organization's competitive position by evaluating market trends, industry dynamics, and understanding both internal and external customer needs. They should be skilled in managing performance, taking ownership of personal and team goals, tracking progress, providing constructive feedback, and addressing performance challenges promptly. Moreover, candidates should possess a demonstrated ability and enthusiasm for fostering teamwork, whether as a cooperative team member or an effective team leader, ensuring groups work harmoniously and productively towards common objectives.

Salary range is $500,000 - $800,000 which includes a comprehensive benefits package. This range is can vary with experience. Qualifications: Required Education and Experience

License and Certification Requirement
1. License to practice as a Medical Doctor in the State of New York or License to practice as a dentist in the State of New York as required for the area of expertise.
2. Possession of a valid medical specialty certificate in area of expertise

Education and Experience
Medical Doctor degree or Doctor of Dental Science degree as required for the area of expertise, and the equivalent of one (1) year of full-time experience in the area of expertise including six (6) months in a supervisory, administrative, consultative, managerial or executive capacity.

NOTE:
Required degrees must have been granted by an accredited school, college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual's relationship or association with a member of a protected category or any other protected group status as defined by law.

Reasonable Accommodation Request

RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-PayAndBenefits@RoswellPark.org and let us know the nature of your request and your contact information.

Our Core Values

RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.

Historical Compensation Information Statement 

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

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