
Description
Description
SAIC is looking for an experienced Database & Middleware Services manager to join our team supporting the US government agency in the National Capital Region. The Database & Middleware manager has a pivotal role in being responsible for ensuring the seamless operation, security, and efficiency of the organization's database & middleware, with a focus on Tier 2-3 system support and a diverse range of critical systems, the Database & Middleware Services Manager is integral to maintaining a robust IT environment. The role collaborates closely with other infrastructure and application teams and manages escalating complex challenges to their higher-level specialists when needed. The Database Middleware Services Manager will manage Infrastructure supporting applications and systems within the customer's multi-faceted network infrastructure, spanning multiple platforms residing on multiple technological enclaves.
Specifically, this job will consist of the following:
· Lead infrastructure support, operations, and maintenance activities, ensuring stability and performance across on-premises and cloud environments (Azure, Oracle Cloud).
· Manage Oracle and SQL database platforms, including installation, configuration, patching, upgrades, backup/recovery, and performance tuning to ensure high availability and data integrity.
· Oversee middleware environments and platforms such as Oracle WebLogic, SOA Suite, BPEL, Oracle Forms and Reports, Microsoft IIS, .NET, Apache Tomcat, and Oracle E-Business Suite (CRM, CFS/PPS), ensuring proper deployment, optimization, and lifecycle management.
· Oversee the coordination, scheduling, and execution of database environment refreshes to support development and testing needs, while managing data masking and synthetic data initiatives to safeguard sensitive information and ensure compliance with data privacy policies, procedures, and regulations.
· Supervise a team of DBAs and middleware administrators, providing direction, assigning tasks, and ensuring adherence to best practices and security standards (e.g., access control, encryption, vulnerability remediation).
· Collaborate with development, infrastructure, and application teams to support projects, migrations, integrations, and system enhancements.
· Oversee system performance monitoring, troubleshooting, patching process and ensure proactive remediation and continuous improvement across middleware and database platforms.
· Direct secure, controlled application code deployments for COTS/GOTS solutions on shared platforms in alignment with change management procedures.
· Coordinate vendor engagements for software support, licensing, and contract administration.
· Produce monthly and quarterly performance reports, track key performance indicators (KPIs), and maintain documentation in compliance with audit and change control requirements.
Qualifications
EDUCATION & EXPERIENCE:
- Undergraduate degree with 10 years of experience in IT Infrastructure systems and Application
- One or more current industry recognized certifications (Advanced Microsoft, Oracle, RedHat)
- Public Trust Clearance Required
REQUIRED SKILLS:
- Demonstrated ability to manage skilled, highly productive teams.
- Experience in coaching, mentoring, and developing talent.
- Managing by metrics, producing and presenting team progress against delivery requirements.
- Ability to organize, prioritize, and manage team workloads working towards overall goals and commitments.
- Proficiency in administering and supporting SQL and Oracle databases.
- Experience in administering and supporting Oracle Cloud services.
- Experience in implementing and managing secure file transfer solutions for sensitive data and overseeing the middle-tier of the organization's IT architecture.
- Strong communication skills, collaboration abilities, and excellent troubleshooting and problem-solving skills
- Ability to work effectively independently as well as within a team environment.
- Fluency in both spoken and written English, including the ability to work with highly technical and specialized content. Must be able both prepare and deliver such content, verbally and in writing, but also comprehend such content from others, in both spoken and written form.
- The ability to work in a fast-paced environment while maintaining outstanding customer service skills.
- Must be flexible with work schedule during surge periods of support.
- Ability to document processes as needed.
- Proficiency in explaining complex policies and protocols in simple terms.
- Stays updated on IT trends and security standards.
- Demonstrates excellent analytical thinking and problem-solving skills to be able to assess potential risks and develop possible solutions.
Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
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