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Company: SAIC
Location: Washington, DC
Career Level: Associate
Industries: Technology, Software, IT, Electronics

Description

Description

SAIC is hiring for a Document Quality and Record Management Specialist for our federal client in D.C.

Purpose: Provide operations support to various teams supporting the Federal Government in the processing of documents while maintaining a high degree of quality and integrity of information being stored, sent, and received.

Job Responsibilities:

  • Complete required training
  • Meet or exceed performance expectations
  • Perform data entry using various applications
  • Perform quality control and tracks quality defects using a tracker
  • Plan, organize, and prioritize various tasks to complete deadlines
  • Receive, verify, and prepare documents for scanning
  • Digitize files stored in micro media including but not limited to aperture cards and microfilm
  • Scan and digitize large format records
  • Maintain knowledge of relevant technology and training
  • Conduct research and troubleshooting
  • Provide customer service
  • Maintain integrity and security of information added to all operating databases
  • Perform administrative duties
  • Perform special projects assigned by management
  • Flexible with schedule and ability to work late shifts as needed
  • Professional written and verbal communication skills with management, team members and customers
  • Demonstrate experience working in a fast-paced environment
  • Read and conceptualize information using critical thinking skills
  • Demonstrate problem solving and decision-making skills
  • Multitask with various applications while maintaining a high degree of attention to detail
  • Create, organize, and maintain information up to date
  • Plan, organize, and prioritize various tasks
  • Open to feedback, change and learning
  • Willing and able to cross-train in various tasks

Working Conditions:

  • Office environment
  • Business casual attire Monday – Friday
  • Lift and move boxes up to 25lbs

Qualifications

Minimal Required Qualifications:

  • Effective and professional written and verbal communication with team members, management, and customers
  • Eligible to obtain a Public Trust Clearance
  • US. Citizenship required

At least 2 years of experience:

  • Completing tasks using Standard Operating Procedures (SOPs), reference tools and guidelines
  • Working with Microsoft applications such as Teams, Outlook, Word, Excel, and PowerPoint
  • Data entry
  • Customer service 

Preferred Qualifications:

  • Associates or Bachelor's degree
  • 3+ years of experience working in Quality Assurance or Quality Control
  • 2+ years of Records Management Experience

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


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