
Description
Description
SAIC is hiring for a Document Quality and Record Management Specialist for our federal client in D.C.
Purpose: Provide operations support to various teams supporting the Federal Government in the processing of documents while maintaining a high degree of quality and integrity of information being stored, sent, and received.
Job Responsibilities:
- Complete required training
- Meet or exceed performance expectations
- Perform data entry using various applications
- Perform quality control and tracks quality defects using a tracker
- Plan, organize, and prioritize various tasks to complete deadlines
- Receive, verify, and prepare documents for scanning
- Digitize files stored in micro media including but not limited to aperture cards and microfilm
- Scan and digitize large format records
- Maintain knowledge of relevant technology and training
- Conduct research and troubleshooting
- Provide customer service
- Maintain integrity and security of information added to all operating databases
- Perform administrative duties
- Perform special projects assigned by management
- Flexible with schedule and ability to work late shifts as needed
- Professional written and verbal communication skills with management, team members and customers
- Demonstrate experience working in a fast-paced environment
- Read and conceptualize information using critical thinking skills
- Demonstrate problem solving and decision-making skills
- Multitask with various applications while maintaining a high degree of attention to detail
- Create, organize, and maintain information up to date
- Plan, organize, and prioritize various tasks
- Open to feedback, change and learning
- Willing and able to cross-train in various tasks
Working Conditions:
- Office environment
- Business casual attire Monday – Friday
- Lift and move boxes up to 25lbs
Qualifications
Minimal Required Qualifications:
- Effective and professional written and verbal communication with team members, management, and customers
- Eligible to obtain a Public Trust Clearance
- US. Citizenship required
At least 2 years of experience:
- Completing tasks using Standard Operating Procedures (SOPs), reference tools and guidelines
- Working with Microsoft applications such as Teams, Outlook, Word, Excel, and PowerPoint
- Data entry
- Customer service
Preferred Qualifications:
- Associates or Bachelor's degree
- 3+ years of experience working in Quality Assurance or Quality Control
- 2+ years of Records Management Experience
Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
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