
Description
Description
SAIC is hiring for a Document Quality and Record Management Specialist for our federal client in D.C.
Purpose: Provide operations support to various teams supporting the Federal Government in the processing of documents while maintaining a high degree of quality and integrity of information being stored, sent, and received.
Job Responsibilities
· Complete required training
· Meet or exceed performance expectations
· Perform data entry using various applications
· Perform quality control and tracks quality defects using a tracker
· Plan, organize, and prioritize various tasks to complete deadlines
· Receive, verify, and prepare documents for scanning
· Digitize files stored in micromedia including but not limited to aperture cards and microfilm
· Scan and digitize large format records
· Maintain knowledge of relevant technology and training
· Conduct research and troubleshooting
· Provide customer service
· Maintain integrity and security of information added to all operating databases.
· Perform administrative duties
· Perform special projects assigned by management
· Flexible with schedule and ability to work late shifts as needed
· Professional written and verbal communication skills with management, team members and customers
· Demonstrate experience working in a fast-paced environment
· Read and conceptualize information using critical thinking skills
· Demonstrate problem solving and decision-making skills
· Multitask with various applications while maintaining a high degree of attention to detail.
· Create, organize, and maintain information up to date
· Plan, organize, and prioritize various tasks
· Open to feedback, change and learning
· Willing and able to cross-train in various tasks
Working Conditions
· Office environment
· Business casual attire Monday – Friday
· Lift and move boxes up to 25lbs
Qualifications
Minimal Required Qualifications
· Effective and professional written and verbal communication with team members, management, and customers
· Eligible to obtain a Public Trust Clearance
· US. Citizenship required
· At least 2 years of experience:
o Completing tasks using Standard Operating Procedures (SOPs), reference tools and guidelines
o Working with Microsoft applications such as Teams, Outlook, Word, Excel, and PowerPoint
o Data entry
o Customer service
Preferred Qualifications
· Associates or Bachelor's degree
· 3+ years of experience working in Quality Assurance or Quality Control
· 2+ years of Records Management Experience
Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
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