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Company: SAIC
Location: Washington, DC
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics

Description

Description

SAIC is seeking a Task Order/Delivery Manager to lead a portfolio of FAA Air Traffic Engineering and Professional Services (ATEPS) Task Orders with responsibility for customer relationship management, growth, cost, schedule, and performance. 

This is a hybrid role requiring at least 2 days per week onsite in Washington, DC.

The Task Order/Delivery Manager will serve as a trusted partner to the FAA customer—building strong relationships, proactively identifying new opportunities, and working collaboratively with SAIC operations, capture, and business development teams to drive growth while ensuring successful delivery of contractual requirements. 

Key Responsibilities:

  • Serve as a primary, day-to-day interface with the FAA customer, building and maintaining strong, trust-based relationships.
  • Develop a deep understanding of the customer's mission, priorities, and pain points to anticipate needs and recommend solutions.
  • Proactively identify, qualify, and shape new and follow-on opportunities within the existing task order portfolio and adjacent FAA mission areas.
  • Partner closely with SAIC operations, capture, and business development teams to develop growth strategies, white papers, and technical solution concepts that align with FAA objectives.
  • Participate in customer meetings, technical exchanges, and strategy sessions to position SAIC for future work.
  • Represent SAIC's capabilities and value proposition to the customer, subcontractors, and other stakeholders.
  • Coordinate and collaborate with SAIC operations leadership to align staffing, delivery approaches, and investments with customer needs and growth objectives.
  • Coordinate with the customer, operations, and subcontract teammates regarding staffing changes, including additions, deletions, and increases/decreases in level of effort (LOE).
  • Monitor task order performance and implement corrective actions when necessary to maintain or improve customer satisfaction.
  • Assist the operations team in the preparation and deliver program status reports, briefings, and executive-level communications for both internal leadership and FAA stakeholders.

Qualifications

Required Education & Experience:

  • Bachelors and fifteen (15) years or more of related experience; Masters and thirteen (13) years or more experience; may accept additional experience in lieu of degree.
  • Familiarity and understanding of the FAA and aviation.
  • Program, project, or task order management experience, preferably in a customer-facing role with responsibility for relationship management and growth.
  • Demonstrated ability to build strong customer relationships, influence stakeholders, and work collaboratively across operations, contracts, finance, and business development.
  • Excellent leadership, communication, presentation, and stakeholder management skills.
  • Strong technical and systems understanding and experience with FAA Automation, Information, and Weather Program including how to design, build and deliver these systems end-to-end.
  • PMP certification.

Required Clearance:

  • US Citizenship.
  • Ability to obtain and maintain FAA suitability (public trust and resume approval).
Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


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