Description
Description
SAIC is looking to fill an "as needed" Help Desk Support position located in Washington, DC. This role will be specifically supporting one of our Healthcare programs. This role will require someone to work onsite and directly interact with our customers.
Duties:
Provides first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, system and network status, and problem entry via problem tracking tool.
Maintains and updates tracking tool.
May report recurring problems to management.
Provide phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.
Must be able to work in a fast paced environment.
Qualifications
REQUIRED EDUCATION AND EXPERIENCE:
Must have a high school education and 3 years of technical training and or relevant experience
Must have IT experience or general IT knowledge
Must be a U.S. Citizen with the ability to obtain and maintain a Public Trust with SAIC
Must be able to work on site in DC
Target salary range: Up to $40,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.Apply on company website
Find Connections via Linkedin
