
Description
Description
We are seeking a detail-oriented and technically fluent Technical Writer to support the AI/ML platform team by producing and maintaining high-quality documentation across the program. The ideal candidate will have a background in cloud-based AI/ML environments and experience working closely with engineers, product managers, and compliance teams to translate complex concepts into user-friendly content.
This role plays a key part in enabling scalable onboarding and reuse by creating clear, comprehensive resources that support end users, mission teams, and internal platform stakeholders.
Key Responsibilities:
- Create and maintain documentation for platform onboarding, user guides, API integration, system architecture, pipeline templates, and operational processes.
- Translate technical concepts from engineering teams into accessible written materials for data scientists, developers, and stakeholders.
- Support internal documentation needs for governance, security, ATO readiness, and compliance alignment.
- Collaborate with Product Managers, Platform Architects, and CSx team members to align documentation with feature releases and roadmap priorities.
- Standardize documentation formats and repositories across the program to promote version control, reusability, and ease of navigation.
- Maintain internal style guides and editorial standards for consistent tone and technical accuracy.
Qualifications
Required Qualifications:
- Bachelor's degree in Technical Communication, Computer Science, or related field.
- 5+ years of experience writing technical documentation for software, data platforms, or cloud infrastructure.
- Must be a U.S. Citizen with the ability to obtain and maintain a Public Trust Clearance.
- Familiarity with AI/ML workflows, cloud platforms (e.g., AWS, Databricks), and MLOps concepts.
- Ability to work independently and collaboratively in a fast-paced, Agile environment.
- Excellent written and verbal communication skills, with an emphasis on clarity, structure, and accuracy.
Desired Skills:
- Active IRS Security Clearance is highly desired.
- Experience in federal programs or regulated environments (FedRAMP, NIST).
- Proficiency with tools like Confluence, Git, Markdown, and Lucidchart or similar visual modeling tools.
- Familiarity with ATO documentation processes, model lifecycle stages, and AI governance frameworks.
- Experience supporting documentation needs across engineering, CSx, and compliance teams.
Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
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