Company: SAIC
Location: Washington, DC
Career Level: Entry Level
Industries: Technology, Software, IT, Electronics
Description
Description
SAIC is seeking a Junior Field Technician to support our Department of Energy client located in Washington D.C.
Primary duties will include:
- Communicating effectively and professionally with customers, organizational IT Points of Contact, management, coworkers, via email, MS Teams chat, phone calls
- Disconnecting/moving/reconnecting IT equipment (laptops, desktops, docking stations, monitors, printers, scanners, etc.)
- Removal and wiping of HDDs and SSDs
- Updating asset assignment and/or location in DOE's personalized Service Now instance (aka DAYS)
- Installing hardware and related drivers (printers, scanners, dual-monitor stands)
- Troubleshooting hardware, including but not limited to laptops, desktops, printers, scanners, other peripherals
Qualifications
Education and Experience Requirements:
- High School and three (3) years or more related experience.
- Must be a US Citizen
- Experience installing, replacing, troubleshooting hardware preferred
- Experience with MS Windows preferred Experience with ServiceNow
- Must be able to meet physical requirements of the position which involves a significant amount of standing, walking, bending, disconnecting and reconnecting cables and peripherals, physically picking up hardware. May involve reaching under desks, behind desks in potentially dirty/dusty locations.
- Ability to obtain and maintain a DOE L or Q clearance.
Desired qualifications:
- A+ Preferred
- Familiarity with Active Directory
Job location:
Primarily the Department of Energy's Forrestal building, but some travel may be required between Washington, DC locations and the Germantown, MD location.
Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.Apply on company website
Find Connections via Linkedin
