USINDOPACOM User Engagement Representative Job Listing at SAIC in Kanagawa (Job ID 2511374)

Description

Description

Join a winning team! Be part of a dynamic team that delivers excellence and quality for the NRO's Mission Integration Directorate (MID). SAIC is seeking to fill an opening for a User Engagement Systems Engineering and Technical Assistance (SETA) User Engagement Representative supporting USINDOPACOM in Japan. The ideal candidate will provide support to Commander, Seventh Fleet (C7F) Yokosuka, Japan as the primary warfighting component, and USFJ HQ Yokota, Japan. The ideal candidate may embark on multi-services platforms, (air/land/sea) and participate in exercises and COOP activities as required to perform duties. The candidate will be responsible for maintaining a baseline knowledge of NRO's posture to meet evolving mission needs of various customers/partners (Field and Service Reps, IC and other DoD partner Reps.). The candidate will be required to have extensive USINDOPACOM in Japan engagement experience and familiarization with NRO Intelligence visualization Tools and NRO capabilities. Make a difference in securing our nation's security through quality outreach of NRO's capabilities, tools and tradecraft.

Responsibilities include but are not limited to:

• The ideal representative will perform engagements across the Defense or War and Intelligence Community utilizing customer domain experience / expertise across all disciplines.
• Advise parties of interest and unit senior leaders across the AOR on development integration and operationalization of national systems data into theater intelligence architecture.
• Facilitate NRO technology integration into OPLAN/CONPLAN and exercise activities and participate with staff on high interest activities.
• Have a broad understanding of the full range of NRO customer products and services.
• Possess and develop in-depth knowledge of key partners supported by NRO, Mission Integration Directorate (MID) (i.e. Combatant Commands, Services, other IC/DOD entities)
• Synthesize information received from MID entities into a directorate-level response
• Provide technical support for NRO engagement with USINDOPACOM subordinate components commands and operation centers.
• Provide NRO technical advice, Subject Matter Expertise, coordination assistance and reach-back support to NRO Headquarters elements
• Educate users on NRO systems, capabilities, and corporate strategies.
  • Ensure users know of, and can access, NRO systems, services, and capabilities and assist users when necessary
  • Ensure users are aware of resource-related issues and operational status of NRO systems, capabilities, and services and the impacts to their mission
• Enable rapid response with an NRO enterprise solution.
  • Function as an action officer for the NRO Senior Field Representative and the NRO Government Office leadership as required.
• Execute NRO strategic messaging, user needs tracking, business intelligence and data metrics capture, and customer relationship management and monitoring.
• Frequent interaction with Government, SETA, FFRDC, and external stakeholders

Qualifications

Required Qualifications

• Active TS/SCI clearance with CI polygraph
• Bachelor's degree and 9+ year's professional related experience
• Must be highly self-motivated; strong technical and leadership background; professional and tactful under pressure; effective negotiation and diplomatic skills
• Must have excellent communications skills, both written and oral, for coordinated communications with organization and representatives throughout the IC and DOD, including senior military and government civilian personnel and contractors
• Understanding of the intelligence community and customer domain, along with strong proven experience of technical fundamentals in IC space collectors, command and control, mission control, and mission processing
• Demonstrated ability to work in a fast paced, dynamic, and energetic environment
• Customer focused and capable of representing the customer in community forums
• Knowledge of SIGINT and GEOINT remote sensing systems, protection, and overall space and ground architecture including mission management and/or mission processing functions
• Knowledge of visualization, situational awareness and collaboration tools to enhance utility of NRO capabilities for customers