IT Systems Administrator and Support Job Listing at SPA in brindabella, ACT (Job ID 20328)

Description

Overview Working with us - Systems Planning & Analysis (SPA) Australia SPA Australia is a leading provider of integrated consulting, legal, commercial and analytics services to government and large organisations. Our multidisciplinary approach combined with trusted advisory and leading-edge technology and analysis takes our clients further. For more than five decades, Systems Planning & Analysis (SPA) has supported clients across the world to meet complex national security challenges. In 2025 SPA Australia acquired Proximity Advisory Services, a well-established and highly regarded consultancy organisation with unrivalled legal abilities, exceptional commercial capability, and a raft of specialisations in consulting. Today, SPA has more than 2,200 employees across 15 office locations within the US, UK and Australia. In Australia, more than 130 employees are based across Canberra, Melbourne, Sydney and Adelaide In this role, you will be responsible for administering and providing technical support across our corporate systems, procuring IT hardware and software, and ensuring compliance with cyber security frameworks such as the Essential Eight, PSPF, and the ISM. You'll also oversee the secure facility housing our sensitive networks and work with external vendors to maintain and support these environments. This is a fast-paced, hands-on position where you'll be part of a small team supporting a growing organisation across two Canberra sites. Responsibilities Responsibilities Administer and support Microsoft 365 services, including configuration and maintenance. Manage security settings such as MFA, conditional access, and threat protection. Implement compliance policies, including DLP and data retention across Microsoft 365. Maintain and monitor sensitive networks to ensure performance, security, and uptime. Oversee physical and environmental security of the facility hosting sensitive IT infrastructure. Ensure compliance with PSPF, ISM, and Essential Eight cyber security frameworks. Provide Level 1 and 2 technical support for hardware, software, and network issues. Manage IT service requests and incidents via the internal ticketing system. Procure IT hardware and software and coordinate with vendors for delivery and support. Schedule and coordinate maintenance and system upgrades with internal teams and external providers. To be eligible for this role, you must be able to obtain an Australian Government Security Clearance. Over 3 years' experience working within government, consulting, or a professional services environment will be highly regarded. Qualifications The SPA Australia Difference We believe work should be a positive part of your life. It should challenge, engage, and support you in equal measure. By joining SPA Australia, you will enjoy: Flexible working options Health and Wellbeing support Professional development Career progression pathways supporting your development and career goals The chance to give back to your community by working with our not-for-profit partners Why SPA Australia To find out more or to have a confidential discussion, please contact Loretta Pabian at careers@proximity.com.au / careers@au.spa.com For more information: Proximity: Commercial & Analytics or SPA Australia - Specialist Sovereign Analytics Company - SPA /

Qualifications

The SPA Australia Difference We believe work should be a positive part of your life. It should challenge, engage, and support you in equal measure. By joining SPA Australia, you will enjoy: Flexible working options Health and Wellbeing support Professional development Career progression pathways supporting your development and career goals The chance to give back to your community by working with our not-for-profit partners Why SPA Australia To find out more or to have a confidential discussion, please contact Loretta Pabian at careers@proximity.com.au / careers@au.spa.com For more information: Proximity: Commercial & Analytics or SPA Australia - Specialist Sovereign Analytics Company - SPA /

Responsibilities

Responsibilities Administer and support Microsoft 365 services, including configuration and maintenance. Manage security settings such as MFA, conditional access, and threat protection. Implement compliance policies, including DLP and data retention across Microsoft 365. Maintain and monitor sensitive networks to ensure performance, security, and uptime. Oversee physical and environmental security of the facility hosting sensitive IT infrastructure. Ensure compliance with PSPF, ISM, and Essential Eight cyber security frameworks. Provide Level 1 and 2 technical support for hardware, software, and network issues. Manage IT service requests and incidents via the internal ticketing system. Procure IT hardware and software and coordinate with vendors for delivery and support. Schedule and coordinate maintenance and system upgrades with internal teams and external providers. To be eligible for this role, you must be able to obtain an Australian Government Security Clearance. Over 3 years' experience working within government, consulting, or a professional services environment will be highly regarded.