Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Get To Know Us:
SS&C Technologies is the world's largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C's unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.
Why You Will Love It Here!
Flexibility: Hybrid Work Model
Your Future: Income Protection Insurance
Work/Life Balance: Flexible Time Off
Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customised, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
We are seeking a highly motivated Digital Business Analyst to join our team. This role bridges the gap between business needs and technology, driving digital initiatives that enhance user experiences and optimise processes across our financial services platforms. The successful candidate will gather and analyse requirements, translate them into actionable specifications, collaborate with technical teams, and support system implementations. They will also provide strategic insights, perform impact analyses, and contribute to the continuous improvement of digital solutions.
This role will be hired on a 2-year Fixed Term Contract.
Gather, analyse, and document business requirements from stakeholders for digital projects and product enhancements.
Translate business needs into clear functional and non-functional specifications, user stories, and acceptance criteria.
Conduct detailed analysis of existing digital processes and systems to identify opportunities for improvement and innovation.
Collaborate closely with development teams, UI/UX designers, and quality assurance testers throughout the software development lifecycle.
Facilitate workshops, interviews, and meetings to elicit, validate, and refine requirements.
Create and maintain comprehensive documentation, including process flows, data models, and system diagrams.
Perform impact analysis of proposed changes, assessing risks, benefits, and dependencies.
Support the product owner in defining the product roadmap and prioritising features based on business value.
Assist in user acceptance testing (UAT) and provide guidance during system implementations.
Stay updated on industry best practices and emerging digital technologies to inform strategic recommendations.
What You Will Bring:
Bachelor's degree in business, Information Technology, Computer Science, or a related field.
Minimum of 5 years' experience as a Business Analyst, with a strong focus on digital projects (web, mobile, customer portals).
Proven ability to gather, analyse, and document complex business and system requirements.
Solid understanding of the software development lifecycle (SDLC) and Agile methodologies (Scrum, Kanban).
Skilled in creating detailed user stories, use cases, process maps, and wireframes.
Excellent communication, interpersonal, and presentation skills, able to convey complex concepts to both technical and non-technical audiences.
Strong analytical and problem-solving capabilities with keen attention to detail.
Experience with financial services products or platforms is highly desirable.
Proficient with business process modelling tools (e.g., Visio, Lucidchart) and project management software (e.g., Jira, Confluence).
Able to work independently and collaboratively in a fast-paced, dynamic environment.
Experience working on large, complex, multi-stream transition and large-scale transformation programs is an advantage
Strong understanding of Digital and API development
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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