Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Job Title: Financial Operations Supervisor
Locations: Braintree, MA | Kansas City, MO (Hybrid)
Why Join SS&C
SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.
You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.
How You Will Make an Impact
- Lead and develop a team of Workforce Management Analysts and Financial Solutions Analysts across hybrid, virtual, and offshore environments
- Establish and reinforce a strong risk and control framework, including oversight of associate data security, access management, and adherence to operational standards
- Oversee workforce planning, resource allocation, and workload management to ensure consistent service delivery
- Manage complex operational workflows, including issue resolution, break/fix activities, and root cause analysis
- Own and execute projects, including client onboarding, technology initiatives, and process enhancements
- Lead change management efforts to support adoption of new systems, processes, and best practices
- Partner cross-functionally with Operations, Technology, and Client teams to drive alignment and outcomes
- Identify and implement process improvements to enhance efficiency, mitigate risk, and improve overall performance
- Manage multiple priorities, tasks, and deadlines in a fast-paced environment
- Communicate effectively with stakeholders, providing clear updates, insights, and recommendations
Required Experience
- Bachelor's degree in Finance, Accounting, Economics, or related field, or equivalent experience
- 5+ years of leadership experience managing teams
- 5–10+ years of experience in financial services or investment operations
- Experience managing multiple functions or teams with diverse responsibilities
- Strong understanding of risk management, controls, and data security within an operational environment
- Proven ability to manage projects, drive change, and improve processes
- Demonstrated ability to influence stakeholders across functions and levels
- Strong analytical and problem-solving skills
- Excellent organizational skills with the ability to manage multiple priorities
- Experience working with hybrid, virtual, and/or offshore teams
- Strong communication and interpersonal skills
What Sets You Apart (preferred qualifications)
- Experience with mutual fund operations or transfer agency services
- Familiarity with workforce management tools and operational support models
- Experience supporting technology implementations or system enhancements
Join SS&C, where innovation meets global opportunities. Click here to apply.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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