Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Job Summary: We are seeking a highly motivated and skilled Lead Automation Engineer (Support) with proven experience in Blue Prism/AI and Python, also who leverages Claude and LLMs to redefine how we build, test, and stabilize mission-critical financial systems. In this role, you won't just be managing bots; you will be architecting an AI-augmented SDLC. We need a lead who uses LLMs to refactor legacy code, conduct deep-dive gap analyses, and ensure our production environment is bulletproof.
Key Responsibilities:
- Design, develop, test, and deploy RPA processes using the Blue Prism platform, adhering to best practices and coding standards.
- Use Claude to analyze existing BluePrism "Code Stages" (.NET/C#) and legacy SQL procedures. You will be responsible for identifying technical debt and refactoring code for 2x performance gains.
- Develop and integrate Python scripts and modules within Blue Prism processes for complex logic, data manipulation, API interactions, and advanced functionalities not natively supported by Blue Prism.
- Collaborate with Business Analysts and Solution Architects to understand process requirements (PDDs, SDDs) and translate them into efficient and scalable automation designs.
- Use AI to generate complex, synthetic test data and identify "unhappy path" scenarios that traditional unit testing often misses, ensuring 100% production readiness.
- Utilize LLMs to ingest system logs and error reports during L3/L4 escalations to accelerate Root Cause Analysis (RCA) and suggest permanent architectural fixes.
- Provide ongoing support, monitoring, and maintenance for deployed RPA solutions, including debugging, patching, and performance tuning.
- Deep understanding of Multi-VM scalability and memory management to prevent production crashes.
- Communicate progress, challenges, and blockers clearly and proactively to team leads and project managers.
- Collaborate closely with business stakeholders, process analysts, and engineering teams using agile delivery practices.
Required Qualifications:
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
- 7+ Years Experience: A strong background in C#, .NET, Python, or Java is preferred alongside RPA
- BluePrism Expertise: 3+ years of hands-on experience (V7), specifically with multi-VM architectures.
- Practical experience using Claude, GPT-4, or similar models (Whisper, Qwen) to assist in technical design, documentation, debugging and data extraction
- Integrate automations with AI agents, orchestration tools, and enterprise systems
- Solid understanding of software development lifecycle (SDLC/Agile) methodologies.
- Experience with relational databases (e.g., SQL Server, Oracle) and writing SQL queries.
- Familiarity with API integration (RESTful, SOAP) concepts.
- Exceptional communication and interpersonal skills, with a proven ability to work effectively as a contributing member of a team.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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