Senior Director Job Listing at SS&C Technologies in Boston, MA (Job ID R39739-Boston MA - One Post Office Square)

Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Senior Director, Transfer Agency Locations: Boston, MA | Braintree, MA | Denver, CO | Kansas City, MO | Hybrid Get To Know The Team: We are seeking a seasoned Senior Director of change control and strategic, modernization efforts that is organized, driven and meticulous.  The ideal candidate is recognized as innovative, an outstanding communicator and collaborator who has demonstrated a history of successfully leading a team focused on changing management, operational process and technology improvement initiatives.   Prior expertise working in a transfer agency operations team driving operational process and technology enhancements would be ideal.    This Senior Director role will be a highly visible role that will require the incumbent to have effective change management leadership, transformation and communication skills.  The incumbent will have the ability to assimilate and illustrate complex process information while effectively contributing to evaluating and recommending solutions as well as driving efforts through implementation.    The incumbent will be responsible for managing a team of Program Managers, Project Managers and Business Analysts with a portfolio of assigned process improvement and change control initiatives.    The Senior Director must be adept at identifying and engaging the appropriate stakeholders and have expert level project management skills to drive operational (people, process and technology) change.     *This role may require 25% to 50% US domestic travel. Why You Will Love It Here!  

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans 
• Your Future: 401k Matching Program, Professional Development Reimbursement 
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays 
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave 
• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees 
• Training: Hands-On, Team-Customized, including SS&C University 
• Extra Perks: Discounts on fitness clubs, travel and more! 

What You Will Get To Do: 

• Lead and manage a team of Program Leads, Project Managers and Business Analysts responsible for process modernization and change management.
• Be responsible for successful delivery of assigned initiatives.  They will serve as the first point of escalation for challenges and will be responsible for addressing challenges and removing barriers to timely delivery of committed results
• Provide guidance and oversight on the development of project plans, defining scope, goals, deliverables, timelines, RAID logs, RACI matrices, governance models, process flows, business requirements, status reports.
• Coordinate and collaborate with internal teams, stakeholders, and external partners to prepare required documentation and corresponding communications to stakeholders to affect change.
• May be required to provide program updates to clients, third parties and senior executives.
• Provide executive oversight for assigned initiatives for all aspects of assigned initiatives from preparing business requirements, implementation planning, preparing procedures, training materials, creating test plans and overseeing testing efforts.  Working with key business stakeholders within the TA but also peripheral stakeholder teams such as Compliance, Continuity, Client Management, Human Resources and IT for example.
• Identify, manage, and resolve project risks, issues, and changes as they arise and recognize when to escalate.
• Create and maintain comprehensive project documentation, including progress reports and status updates.
• Monitor project progress, track performance, and adjust plans as necessary to stay on track with program deliverables.
• Ensure project deliverables meet the expected quality standards and expectations.
• Collaborate with colleagues and team members to prepare and issue reporting on project status and lead and coordinate status update meetings.
• Partner with the Program Manager to evaluate project performance post-completion and provide actionable recommendations for future initiatives.
• Develop culture of continuous efficiency improvements resulting in increased capacity 

What You Will Bring: 

• Bachelor's degree in Finance or related field or equivalent experience
• 15+ years' experience in Transfer Agency or Investor Services or related field, ideally with retail alts expertise and process modernization experience through transformation or reengineering
• Previous operations management experience is required 
• Strong knowledge of financial services operations in particular with retail alternatives is preferred
• Excellent communication skills, including written, listening and presentation abilities 
• Proven ability to work under pressure and meet deadlines  
• Strong organizational and relationship building skills  
• Willingness to travel domestically 25% to 50%

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.

The expected base salary for the position in MA is between $130,000 USD to $210,000 USD.

In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options.

Applications will be accepted on an ongoing basis until the position is filled.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. Colorado: Salary range for the position: $130,000 USD to $210,000 USD.

 Apply on company website