Learning Operations Coordinator Job Listing at Stifel in Memphis, TN (Job ID 8488)

Description

The Learning Operations Coordinator plays a key role in advancing Stifel's LearningOps Initiative — a modernization effort focused on innovative learning, data-driven improvement, and operational excellence. This role combines learning platform administration, content creation, and training delivery to support both technical and professional development programs. The Leaning Operations Coordinator will help maintain Stifel's learning systems, streamline logistics, and use analytics and automation to improve how our employees learn. This is an entry-level position with a focus on learning technology, cloud education, and AI-enhanced instruction. The Learning Operations Coordinator will help bridge technology, creativity, and data to build a more intelligent, connected, and engaging learning ecosystem.

• Administer and optimize learning platforms such as 360Learning, Udemy, LinkedIn Learning, and AWS Skill Builder, ensuring content accuracy, learner engagement, and smooth integrations.
• Design and deliver learning content, create visual materials, microlearning modules, or short guides that support internal training initiatives.
• Facilitate live or virtual sessions to reinforce key skills and support learner success.
• Leverage analytics and AI tools to track learner progress, identify trends, and recommend improvements to course design and communication.
• Manage certification and voucher programs (AWS, Terraform, etc.), maintaining accurate tracking and reporting dashboards.
• Support continuous improvement by documenting processes, building templates, and identifying automation opportunities to enhance learning operations.
• Collaborate with subject matter experts (SMEs) and internal teams to maintain high-quality, accessible learning content.
• Assist with training communications such as announcements, newsletters, reminders, and feedback campaigns.
• Partner with IT and HR systems teams to monitor platform performance and data synchronization between systems.

• Strong organizational, analytical, and time management skills with attention to detail.
• Confidence working across multiple projects and tools in a fast-paced environment.
• Interest in AI tools for learning, such as chatbots, adaptive learning systems, or analytics dashboards.
• Strong written, visual, and verbal communication skills, with an ability to simplify complex topics.
• Eager to explore how data and technology enhance learning outcomes.
• Collaborative attitude and comfort working with technical and non-technical teams.
• Ability to manage multiple priorities at once.

• Preferred: Bachelor's degree in education, instructional design, or a related field, or equivalent work experience.
• Minimum Required: 1+ years' of experience supporting learning systems, technology administration, or operational coordination.

• Minimum Required: None.

• Familiarity with 360Learning, Udemy Business, LinkedIn Learning, AWS Skill builder.
• Proficiency with Microsoft 365.
• Experience working with web-based platforms and data such as LMS dashboards, Excel reports, etc.

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Stifel is more than 130 years old and still thinking like a start-up.  We are a global wealth management and investment banking firm serious about innovation and fresh ideas.  Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations.  Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more.  Let's talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel is an Equal Opportunity Employer.