Description
TERRABELLA WINDSOR LAKE SENIOR LIVING COMMUNITY, a Discovery Senior Living community is growing, thriving and has meaningful job opportunities available in a safe and supportive work environment.
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature. Also, responsible for promoting and guarding the community property and assets against fire, theft, vandalism and illegal entry by unauthorized persons while meeting and/or exceeding service standards.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. This list is not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Conducts safety and security inspections of all community property to include common areas, resident corridors, parking areas and perimeter access of a large community campus.
- Patrols community property to prevent and discover activity in violation of criminal, fire or safety codes.
- Watches for and reports irregularities such as fire hazards, leaking water pipes and security doors left unsecured.
- Investigates and reports all acts of unlawful or safety hazards that would endanger persons or property.
- Investigates all incidents and suspicious occurrences, filing incident report appropriately.
- Responds to all security calls and complaints, taking necessary action and handling on-scene emergency situations until relieved by a Supervisor.
- Inspects and reports all dangerous conditions and any damaged or defective equipment, machinery and property.
- Secures and unlocks areas and buildings in accordance with policy and community expectation.
- Notifies appropriate agencies in situations where their emergency response and support is necessary.
- Sounds alarm and/or calls policy/fire department in case of fire or presence of unauthorized persons.
- Assist in emergency response procedures as per community policy.
- Ensures outside furniture or fixtures are secure in the event of inclement weather.
- Schedules and provides transportation for residents in accordance with policy.
- Delivers packages to Residents throughout Community as well as monthly billing statements.
- May be required to drive the community vehicle if necessary.
- Other duties as assigned.
Qualifications:
- High school diploma or general education degree (GED) preferred.
- One to three years customer service experience and/or training; or equivalent combination of education and experience.
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V
JOB CODE: 1000175Apply on company website