Network Engineer - Customer Outreach Job Listing at Tetra Tech BlueWater in Columbus, OH (Job ID 3103)

Description

Overview

BlueWater Federal is seeking a Customer Service Specialist to support DISA operations in the Columbus, OH area.  The Customer Service Specialist will be responsible for initial customer interactions and follow through of service orders.

• Initial customer interactions and follow through of service orders.
• Enter the service request details into DISA Storefront (DSF) to initiate a telecommunications service request.
• Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry.
• Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear.

• High School Diploma or equivalent.
• 2+ years of military experience in a communications field or an applicable technical discipline.
• 2+ years in an accredited technical training program, including 1 year of experience in an applicable communication field.
• 2+ years of experience in a communication field or applicable technical discipline.
• Must have an active Secret clearance or the ability to obtain one.

BlueWater Federal is proud to be an Equal Opportunity Employer.  All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.

• High School Diploma or equivalent.
• 2+ years of military experience in a communications field or an applicable technical discipline.
• 2+ years in an accredited technical training program, including 1 year of experience in an applicable communication field.
• 2+ years of experience in a communication field or applicable technical discipline.
• Must have an active Secret clearance or the ability to obtain one.

BlueWater Federal is proud to be an Equal Opportunity Employer.  All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.

• Initial customer interactions and follow through of service orders.
• Enter the service request details into DISA Storefront (DSF) to initiate a telecommunications service request.
• Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry.
• Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear.