Description
Reports To: Manager Rail Location: Houston, TX or Littleton, CO Job Description: · Interface with customers, carriers, railroads, Texon coordinators, and facilities to ensure that movement of product via truck and rail are performed to Texon Service Standards. · Assist in the ticket reconciliation process to tie back to each load scheduled. This includes actualizing volumes, ensuring loads are scheduled to the correct contracts, reviewing carrier/railroad invoices, etc. · Provide timely status updates to Texon Commercial team. This would include communicating any demurrage, loading, or unloading issues, carrier issues, embargo issues, service interruptions, etc. to ensure high level of customer service. · Identify cost-saving opportunities, potential arbitrage, and value-adding rail strategies. · Manage fleet balances and transit times on rail to meet timely and accurate order schedules and avoid unnecessary rail accessorial costs. · Respond timely to customer inquiries ranging from movement status, ticketing information and various movement details. · Work closely with Accounting and Settlements teams to ensure shipments are accurate and entered timely to meet monthly closing deadlines. · Build and maintain strong relationships with carriers, suppliers, customers, and industry partners through consistent communication and networking. · Job does include after hour, holidays and weekend scheduling based on 24/7/365 butane demand requirements. Quarterly travel to Houston and Denver may be required. Desired Skills: · Team oriented, with a collaborative mindset. Excellent written and verbal communication skills, with the ability to build strong internal and external relationships. · Strong planning, organizational, and multitasking abilities, with high attention to detail and accuracy. · Solid analytical skills and the ability to work effectively under pressure. · Clear oral and written communication skills required. · Proficiency in Excel and other Microsoft Office applications. · Familiarity with regulatory, customs, and rail-related compliance requirements. · Ability to work on holidays and weekends. Education and Experience: · 3-5 years previous experience in rail scheduling. · Undergraduate degree preferred but not required.
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