Office Coordinator - Internal Medicine & Pediatrics Job Listing at Thompson Health in Canandaigua, NY (Job ID 16e20363-b79b-4677-8beb-5d49c519c490)

Description

Schedule: Days varying as needed - 40 hours a week. Occasional need for half day Saturdays.  

Job Description: 

• Under the direction of the Practice Manager, the Office Coordinator takes on the dual role of secretarial lead and clinical secretary for assigned Thompson practices of Internal Medicine and Pediatrics (all locations).
• See Clinical Secretary Administratively responsible for clerical staff working in the assigned practices of Internal Medicine and Pediatrics including recruiting, selection, training, evaluation and mentoring as well as disciplinary actions.
• Coordinates PTO for clerical staff ensuring desk coverage Provides supervisory back-up for non-assigned secretarial staff as needed.
• Establishes and maintains working relationships with all management staff and other FFTH staff.
• The Office Coordinator plays a vital role in assuring whole patient care is made available to each individual via overseeing workflow that includes the following, and personally performing the following: answering phones, convenient appointment scheduling, accurate and timely referrals and prior authorizations, verifying eligibility as well as understanding, interpreting and applying multiple insurance benefits in their application to specific patients.
• The Office Coordinator will input, classify and manage documentation in the office's electronic medical record (EMR) system.
• The Office Coordinator will assist in, and perform diverse tasks required to maintain an efficient and organized office.
• They will actively support physicians and nurses and be an enthusiastic participant in departmental meetings and actively identify ways to improve processes and service to patients.
• Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally.
• Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public.

Qualifications:

• Secretarial experience required.
• Medical background is required.
• Computer knowledge and skills including but not limited to Microsoft Word required.
• Office Coordinator experiences preferred.
• Medical Administrative certification preferred.

Education and experience: 

• High School Diploma or GED required.
•  Associates Degree preferred.
• Medical terminology required.
• ICD-10/CPT coding experience preferred.
• 2 to 3 years of previous secretary/clerical medical office experience required.
• 2 to 3 years as office coordinator experience preferred.
• Strong EMR experience preferred.
• Computer knowledge and skills including but not limited to Outlook and Microsoft Office required.
• Knowledge of multiple insurance policies, administrative requirements, copayments, benefit coverage and their application to multiple patients for multiple scenarios as presented in practice setting is strongly preferred.

Pay Range: $19.00 - $25.00

Starting Pay: Based on experience 

Thompson Health is an EOE encouraging women, minorities, individuals with disabilities, and veterans to apply.