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Company: UAMS
Location: Little Rock, AR
Career Level: Entry Level
Industries: Healthcare, Pharmaceutical, Biotech

Description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 


Closing Date:

08/25/2025
Type of Position: Clinical Staff - Medical Ancillary Support
Job Type: Regular
Work Shift: Day Shift (United States of America)

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.


Department: ICE | CORE PA WISL Access Clinics


Department's Website:


Summary of Job Duties: The Access Coordinator III works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, and facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I and II level and perform other duties to support the patient care activities as needed.
Qualifications:

Minimum Qualification:

  •  High school diploma/GED, plus three (3) years customer service or healthcare experience.

Knowledge, Skills & Abilities:

  • Good communication skills.

  • Computer/basic keyboard skills.

  • Telephone etiquette skills.

  • General knowledge of office machines including printers and scanners.

  • Excellent customer service skills.

  • CHAA Certification preferred.


Additional Information:

Job Responsibilities:

  • Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration as needed, inputs and/or updates accurate patient information. 

  • Process walk-ins, create new patient charts, and access systems for orders as appropriate. 

  • Conducts insurance verification and benefits explanation by running eligibility on patients, requesting outside records, and gathering outside medical records from referrals and files patient charts as needed. 

  • Perform inventory, order, and stock supplies.

  • Clean and maintain equipment.

  • Pick-up and deliver mail to mailroom, ensure the waiting room is clean, and stocked with educational information and coffee.

  • Perform ABN completion, and schedule surgeries and/or tests.

  • Issues school/work excuses, sends out no-show letters, takes patient photos.

  • Responsible for blocking schedules as appropriate, and canceling and rescheduling appointments as requested. 

  • Conducts insurance verification and benefits explanation by running eligibility on patients.

  • Requests outside records and gathers outside medical records from referrals and files patient charts as needed. 

  • Conducts authorizations and pre-certifications; tracks pre-authorizations and maintains referrals.  Enters benefit and authorization information. 

  • Obtains, completes, and coordinates OON waivers.

  • Maintains initial plan of care (signatures, etc.) and is responsible for recording daily and monthly statistics and communication or any medical records issues. 

  • Responsible for various maintenance reports i.e. bogies, work denials, open encounters, laser arc reports, canceled clinic reports, etc. 

  • Collects and post payments in and issues receipts.

  • Responsible for reconciliation/management change fund.

  • Responsible for reconciliation of daily deposit & batch dollars, and must complete deposit agreement. 

  • Counsels patients on any and all related financial information i.e. hospital discounts and reviewing MC screening. 

  • Completes UB value codes, inputs daily charges, and reconciles charges. 

  • Attends required training and/or in-services.

  • Attends staff meetings and participates in the orientation and/or training of new staff. 

  • Participates in annual educational needs assessment.

  • Maintains required job skill competencies and completes skill assessments annually.

  • Completes and maintains documentation of continuing education hours annually.

  • May perform other duties as assigned.


Salary Information:

$33,966.40/yr. | $16.33/hr.


Required Documents to Apply:

Cover Letter/Letter of Application, Resume


Optional Documents:

Proof of Veteran Status
Special Instructions to Applicants:


Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


Constant Physical Activity: Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent Physical Activity: Grasping, Reaching, Standing, Walking
Occasional Physical Activity: Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping
Benefits Eligible: Yes


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