Description
Works closely with customers, business analysts, developers and team members to understand business requirements that drive the analysis and design of quality technical solutions, designing and modifying PeopleSoft modules and building integration to a multitude of ancillary systems to meet user needs and enhance processes. The primary purpose is to maintain application configuration, test, support (issue management, request fulfillment) and provide expert analysis for the PeopleSoft financials applications and related ancillary systems including Oracle Hyperion products and related tools.
Minimum Education and Experience
Bachelor's degree or associate's degree and 2 years of related experience or high school diploma and 4 years of related experience.
Preferred Education and Experience
•Bachelor's degree in Computer Science, Information Systems or Accounting or any related field.
•Two years working experience in performing business analyst's functions with proficiency in one of the following areas or tracks:
-Grants Management Billing: Billing Interface, F&A process, Project Costing, OTL & LOC processing Grants, Contracts, Accounts Receivable (AR for Grants and Non-Grant Billing), Related reporting, 3rd party Interfaces – time and effort
-Experience with PeopleSoft Fluid interface; Approval frame works and work centers.
-Cherwell (Incident and Problem Management, Request Fulfillment, Change Management,
etc.) hands-on experience.
-Hands-on experience with one or more PeopleSoft applications with emphasis in Financials (Campus Solutions, Portal/Interaction Hub, Human Capital Management) and integrating PeopleSoft with non -PeopleSoft Applications or third-party systems such as Hyperion, Jaggaer, CONCUR TouchNet and similar Student and other financial systems.
-Experience with Test Script Automation and respective tools, i.e. Telerik or other.
Ideal candidate should have:
•Ability to work well with people in all levels of the organization and handle a fast paced, dynamic environment where competing interests and working multiple priorities is the norm.
•Excellent organizational skills, leadership skills, promote teamwork, problem-solving, and understanding of systems engineering concepts.
•Strong MS Office skills (Word, Excel, PowerPoint, Access, SharePoint, Project);
•Excellent communication skills, both written and verbal; including technical writing skills.
Knowledge, Skills, and Abilities:
•Strong problem-solving skills;
•Ability to quickly interpret and gather requisite information;
•Solid work organization and process hand-off skills
•Assist business users by resolving Incidents and Service Requests in a timely manner and meet the Service Level Agreements per Operating Level agreement.
•Experience with debugging and troubleshooting PeopleSoft issues
•Ability to facilitate design, setup, and configuration of PeopleSoft modules as described
•Responsible for requirements gathering, creating functional specifications, application configuration, conduct system testing, assisting users to create user acceptance test (UAT) test scripts and support UAT.
•Working knowledge of PeopleSoft Query
•Assist with implementing enhancements to the PeopleSoft modules.
•Strong skills with operating Phire, Cherwell or any change management and incident management system.
•Working knowledge of pre-award, post award grant processing, accounts receivable and billing procedures
•Experience with SQL is a plus.
Essential Duties and Responsibilities
Contribute independent subject matter expertise and execution of assigned tasks including:
•incident management and resolution
•request fulfillment
•problem management root cause analysis
•assisting with compiling/review business cases
•planning and monitoring, eliciting and organizing business requirements
•translating and simplifying business requirements
•requirements management and communication
•analysis of business requirements
•development of detailed test plans and required documentation including but not limited to functional specifications, process flow diagrams, etc.
Collaborate and share knowledge including:
•demonstrating functionality and expertise to educate internal/campus customers
•documenting and sharing tools, tips and knowledge within and across teams
•provide content/develop communication to external end users
Contribute knowledge and process improvement including:
•posting and reviewing with internal/campus customers helpful documentation for SME
•recommendations for process/procedure improvements
•assist in project management roles
Other duties as assigned.
Additional Information
- Position location will be discussed during the interview process.
- Location can be Fort Worth, TX or Richardson, TX.
- Hybrid remote work environment available. A UT Dallas Remote Work Agreement is required upon employment.
- Must have the ability to be on Richardson campus with 48 hours of notice.
Important Message
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
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