
Description
Responsibilities include but are not limited to:
- Administer HMDA and CRA data collection processes, including testing and data integrity reviews.
- Provide compliance-related and regulatory guidance to business partners directly involved in the data collection process.
- Support the Fair Lending team in participating in fair lending analyses, including performance monitoring, risk analysis, and statistical modeling such as matched pair, regression, and 2-factor analysis.
- Conducts compliance monitoring and testing as required by Regulatory Compliance.
- Assists first line of defense with development and enhancement of compliance controls.
- Identify and review complaints via the complaint portal for the CFPB and OCC, as well as post public response to the CFPB site.
- Identify and report complaint trends and areas of concern. Prepare Complaint Management and Escalation Reports.
- Escalate significant issues or complaints to the appropriate contacts including Escalation Committee, Human Resources, Ethics, and Security.
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