Director, Quality Assurance - IT Job Listing at Valley Bank in Morristown, NJ (Job ID 25-750)

Description

Responsibilities include but are not limited to:

• Strategic Planning: Develop and execute a comprehensive QA strategy that encompasses manual and automated testing across all product lines (deposits, lending, fraud & risk management, etc.), channel types (web, mobile, API, batch data feeds, AI & models, etc.), and customer segments (consumer, commercial, SMB, etc.).
• Leadership and Team Management: Lead, mentor, and grow a high-performing team of QA analysts, fostering a culture of quality and continuous improvement. Conduct performance evaluations and provide feedback.
• Test Execution: Implement and maintain automated testing frameworks and tooling to enhance test coverage and reduce time-to-release.
• Process Improvement: Establish and refine QA processes, including test planning, execution, and reporting, to optimize efficiency and effectiveness.
• Quality Metrics and Reporting: Define KPIs and analyze quality metrics to drive data-driven decisions and improve delivery quality.
• Innovation and Tooling: Stay current with industry trends and emerging technologies to continuously enhance the QA processes and tools.
• Collaboration and Communication: Collaborate with business owners and engineering to define quality goals and ensure alignment with business objectives.