Description
P
ESSENTIAL JOB FUNCTIONS:
* Creates, distributes, and closes out customer tickets on a daily basis.
* Maintains and distributes department-related information on a daily basis.
* Communicates with other supervisors and managers about operations and/or dispatch issues.
* Completes and maintains a variety of reports as directed by the department manager
* Improves business efficiency by using data analysis and statistical modeling to identify problems
* Develop strategies and implement solutions to streamline processes and procedures
* Assists in implementing operational projects as needed, including but not limited to payment processing.
* Communicates with customers about service issues as needed.
* Communicates with employees about scheduling and work assignments as needed.
* Performs other duties as assigned.
OTHER JOB RESPONSIBILITIES:
* Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
* Employees in this job classification are responsible for keeping up to date on current technology, as job-appropriate, being used by Waste Pro USA or Alpha Dumpsters.
* Any additional job duties that may be assigned by the Supervisor.
WORK ENVIRONMENT:
* Normal setting for this job is: office setting and outdoor environments.
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