Occupational Health - Patient Services Representative - Part Time - 1st Shift Job Listing at Wilson Health in Sidney, OH (Job ID 8a78879e96888d480196c96c9eaa05a3)

Description

Wilson Health is looking for a direct hire Occupational Health Patient Services Representative for our location in Sidney, Ohio (North Dayton, Ohio) area.
  Key Perks and Benefits:

• Access to Employer Direct Care Clinic.  Free medical care and pharmacy services for eligible employees and dependents covered by Wilson Health's medical insurance plan.
• Generous paid time off program beginning day one.
• Medical Insurance: Your Choice of Two High Deductible Health Plan Options or a PPO, Dental and Vision Insurance.
• H S A with employer contribution for eligible health plans, FSA for medical and dependent care expenses
• Company Provided Short Term Disability
• Voluntary Accident, Critical Illness, and employee and dependent Life and AD&D Insurance.
• Industry leading retirement plan- employer contributions begin day one, no waiting period for participation.
• Tuition Assistance Program.

Who We Are:   At Wilson Health, our mission is to improve the health and wellness of our communities by delivering compassionate, quality care. We are committed to making a difference for our neighbors, friends, and family and our vision is to be a trusted, nationally-recognized leader of innovative, collaborative community health.    Employment Status: Part Time
Working Hours: 20 hours a week (40 hours per pay period)
Shift: 1st shift (7am-5pm)
Position Reports to:  Director of Occupational Health        

Department Description: Wilson Health's Occupational Health Department provides occupational health services that are robust benefiting both employers and employees reducing absenteeism and turnover, increasing productivity, morale, job satisfaction, and decreasing sickness and injuries amongst employees. The following services are offered by our department: Drug & Alcohol Testing, Education Sessions, Employee Assistance Program, Hearing Conservation Program, Physical Examinations, Wilson Onsite Wellness, Worksite Health & Injury Management, and Telemedicine Services. 

Job Summary: The Patient Services Representative is the key individual that is in a position to make a positive first impression with patients and members of their families on the telephone and face-to-face.

Essential Duties & Responsibilities:

• Greets each patient on telephone or face-to-face in a courteous manner.
• Welcomes new patients to the practice; registers patient thoroughly, ensuring that demographic, insurance, and other data is accurate and complete.
• Directs incoming phone calls, messages, and electronic communication appropriately; utilizes telephone management protocol at all times.
• Utilizes practice management, electronic health record, patient portal, and other electronic technology applications according to guidelines.
• Meets expectations for collection of co-pays and account balances; follows cash handling policy at all times.
• Schedules patients accurately and efficiently, focusing on meeting the patient's needs.
• Collaborates with the provider and administration to provide access for patients seeking services.
• Enters patient charges and payments accurately into the practice management system.
• Enters referral tracking documentation into the practice management system; works the referral tracking report to identify completed and outstanding referrals to follow-up with the patient for continuity of care.

Qualifications:

• Minimum of High school diploma or general education degree (GED) is required. 
• Medical Assistant training and previous medical office experience is preferred. 
• Computer experience is required.
• Prior education and/or experience with diagnostic and procedure coding is preferred. 

Mission & Vision & Values:

• Improve the health and wellness of the community by delivering compassionate, quality care.
• Be a trusted, nationally-recognized leader of innovative, collaborative, community health.
• A.S.P.I.R.E - Always serve with professionalism, integrity, respect, and excellence.

EOE (Equal Opportunity Employer)

 Apply on company website