WHMG - Patient Services Representative - FT - 1st Shift Job Listing at Wilson Health in Sidney, OH (Job ID 8a78839e974d4c9001976b0800d860c0)

Description

Wilson Health is looking for a direct hire Wilson Health Medical Group Patient Services Representative for our location in Sidney, Ohio (North Dayton, Ohio) area.   Key Perks and Benefits:

• Sick Leave (Full Time & Part Time Sick Leave Program)
• Insurance (Medical, Dental, Vision, Long Term Disability, Life, and Others)
• Managed Time Off (Full Time & Part Time Managed Time Off)
• Retirement (Defined Contribution, Employer Contribution, Employer Match, and Various Investment Options)
• Education Reimbursement (Tuition &  Book Fee Reimbursement)

Employment Status: FT - Fair Road location Working Hours: 40 hours a week Shift: 1st shift Hours: Monday - 8:30 - 5pm             Tuesday - 9:30am - 6pm             Wednesday - 8:30am - 5pm             Thursday - 8am - 12 (Noon)             Friday - 8:30 am - 5pm  Position Reports to: Office Manager                               Department Description: Wilson Health Medical Group network consists of more than 50 healthcare providers. Our physicians and Advanced Practice Providers offer the care to meet our communities medical needs with offices conveniently located throughout the region.   Job Summary: The Patient Services Representative is the key individual that is in a position to make a positive first impression with patients and members of their families on the telephone and face-to-face.

• Must have prior MEDICAL OFFICE experience
• Answering multiple phone lines
• Collecting faxes and maintains all scanning of documents
• Patient Registration - knowledge or experience with EHR - EPIC
• Check out patients after their appointment with the provider
• POS payment collection
• Must be able to work in a fast pace and environment

  Essential Duties & Responsibilities:

• Greets each patient on telephone or face-to-face in a courteous manner.
• Welcomes new patients to the practice; registers patient thoroughly, ensuring that demographic, insurance, and other data is accurate and complete.
• Directs incoming phone calls, messages, and electronic communication appropriately; utilizes telephone management protocol at all times.
• Utilizes practice management, electronic health record, patient portal, and other electronic technology applications according to guidelines.
• Meets expectations for collection of co-pays and account balances; follows cash handling policy at all times.
• Schedules patients accurately and efficiently, focusing on meeting the patient's needs.
• Collaborates with the provider and administration to provide access for patients seeking services.
• Enters patient charges and payments accurately into the practice management system.
• Enters referral tracking documentation into the practice management system; works the referral tracking report to identify completed and outstanding referrals to follow-up with the patient for continuity of care.

Qualifications:

• High school diploma or general education degree (GED) required
• Medical Assistant training and previous medical office experience is preferred. 
• Computer experience is required. 
• Leading candidates will have had prior education and/or experience with diagnostic and procedure coding. 

Mission & Vision & Values:

• Improve the health and wellness of the community by delivering compassionate, quality care.
• Be a trusted, nationally-recognized leader of innovative, collaborative, community health.
• A.S.P.I.R.E - Always serve with professionalism, integrity, respect, and excellence.

EOE (Equal Opportunity Employer)

 Apply on company website