TECHNICAL SPECIALIST Job Listing at WMCHealth in Poughkeepsie, NY (Job ID 3803812-2024-06-28)

Description

Under the direction of the Laboratory Manager, the Technical Specialist coordinates and directs the activities of all personnel within assigned section. Additional responsibilities include developing a work plan, and implementing established policies and procedures to ensure timely and accurate completion of assignments. Ensures department procedures and processes meet all regulatory compliance

RESPONSIBILITIES

Oversight of departmental functions

• Coordinates and oversees the daily operations and work assignments to ensure timely and accurate result reporting of department section.

• Maintains the competencies of designated technical staff

• Monitors new technical staff orientation and training to ensure appropriate progress and effective and timely training completion

• Monitors student rotations and ensures appropriate progress.

• Coordinates staffing resources with other laboratory departments to ensure adequate staff collectively amongst the departments. Proactively and cooperatively, with other laboratory leadership personnel, identifies and implements modified staffing pattern(s) based on patient care needs and/or staffing constraints and/or financial restrictions.

• Flexes staff voluntarily in reaction to workload volumes; independently assures staff float to other areas during patterns of lower workload volumes.

• May coordinate and oversee a laboratory or hospital program beyond the scope of respective section/area

Clinical expertise

• Functions as a highly skilled technologist in respective department.

• Demonstrates comprehensive knowledge of test theory and is available to clinicians as a resource for correlation of lab data with patients clinical presentation.

• Expands knowledge in the field through continuing education; e.g., seminars, outside programs, etc.

• Provides technical assistance in the development of new procedures and processes. Collaborates with Laboratory Manager and assists with the implementation of new test systems and/or processes and ensures all regulatory requirements are met

• Demonstrates sound professional judgment, accuracy, thoroughness and critical thinking skills in daily department operations and in handling of problem situations.

• May professionally represent the hospital in outside functions, programs or events.

Quality Control / Quality Assurance and related duties

• Assists in establishing, maintaining and evaluating quality control systems, ensuring complete and appropriate documentation.

• Tracks QC performance, monitors trends. Troubleshoots QC issues as they arise. Reports and resolves issues, as appropriate. Thoroughly and accurately documents all actions.

• Serves as a member of the laboratory Quality Management System Program Committee and Laboratory Bio-Safety Committee

• Reviews quality improvement data; identifies, assesses, makes recommendations and participates in the implementation of problem resolutions.

Clinical Management