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Senior Customs Compliance Advisor (Hybrid - Manchester, CT)
Bob's Discount Furniture - Manchester, CT
The Senior Customs Compliance Advisor supports the execution of Bob's customs compliance strategy, ensuring alignment with all U.S. and international trade regulations. This role requires deep regulatory expertise, strong project management skills, and a continuous improvement mindset to strengthen and scale customs compliance operations. You will apply advanced knowledge of import/exp...
Customs Compliance Analyst
Bob's Discount Furniture - Manchester, CT
Job Summary We are seeking a Customs Compliance Analyst to support the execution of Bob's customs compliance program, ensuring adherence to all applicable U.S. and international trade regulations. This role requires strong analytical skills, attention to detail, and a solid understanding of import/export compliance processes. The ideal candidate will contribute to maintai...
Customs Compliance Analyst
Bob's Discount Furniture - CT
Job Summary We are seeking a Customs Compliance Analyst to support the execution of Bob's customs compliance program, ensuring adherence to all applicable U.S. and international trade regulations. This role requires strong analytical skills, attention to detail, and a solid understanding of import/export compliance processes. The ideal candidate will contribute to maintai...
Customer Support Resolution Specialist
Bob's Discount Furniture - CT
The Customer Support Resolution Specialist provides exceptional support to customers and internal agents by resolving escalated issues with empathy, accuracy, and professionalism. This role focuses on identifying concerns, determining effective solutions, and ensuring timely follow-through to reinforce customer loyalty. Specialists are expected to de-escalate interactions, coach advocates, a...
Agent Experience Specialist (Open to Remote)
Bob's Discount Furniture - Taftville, CT
The Agent Experience Specialist works cross-functionally within Customer Support and across partnering departments to improve the overall agent experience with the direct goal of enhancing customer satisfaction. This role identifies trends, analyzes data, and recommends process and system improvements across agent tools, training, workflows, and platforms (e.g., Zendesk, Bobdesk). This...
Agent Experience Specialist (Open to Remote)
Bob's Discount Furniture - CT
The Agent Experience Specialist works cross-functionally within Customer Support and across partnering departments to improve the overall agent experience with the direct goal of enhancing customer satisfaction. This role identifies trends, analyzes data, and recommends process and system improvements across agent tools, training, workflows, and platforms (e.g., Zendesk, Bobdesk). This...
Agent Experience Specialist (Open to Remote)
Bob's Discount Furniture - Manchester, CT
The Agent Experience Specialist works cross-functionally within Customer Support and across partnering departments to improve the overall agent experience with the direct goal of enhancing customer satisfaction. This role identifies trends, analyzes data, and recommends process and system improvements across agent tools, training, workflows, and platforms (e.g., Zendesk, Bobdesk). This...
Sourcing Manager, Upholstery ( Hybrid - Manchester, CT)
Bob's Discount Furniture - Manchester, CT
Job Overview We are seeking an experienced and dynamic Sourcing Manager specializing in upholstery to join our team. This is a unique opportunity to be one of the first hires in a newly established sourcing function, where you'll help shape strategy, establish processes, and lead supplier engagement in our case goods category. The ideal candidate thrives in fast-paced environments,...
Sourcing Manager, Upholstery ( Hybrid - Manchester, CT)
Bob's Discount Furniture - CT
Job Overview We are seeking an experienced and dynamic Sourcing Manager specializing in upholstery to join our team. This is a unique opportunity to be one of the first hires in a newly established sourcing function, where you'll help shape strategy, establish processes, and lead supplier engagement in our case goods category. The ideal candidate thrives in fast-paced environments,...
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