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WFM Supervisor
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect g...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Quality Assurance Analyst We are looking for a detail-oriented and analytical Quality Assurance Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards...
