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Quality Assurance Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Uses quality assurance monitoring to compile and track performance at team and individual level. Collaborates, recommends and participates in customer listening programs to identify customer needs and expectations. Provides trend data to management team. Provides actionable data, feedback, and recommends appropriate ac...
Small Business Banker
Valley Bank - Fort Lauderdale, FL
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities with small business clients (-$5MM in revenue size) designed to generate new deposit, loan, treasury and other fee income and related business for the line of business while meeting any of the Bank's assigned and/or prospective business custome...
Client Experience Specialist (Hebrew Speaker)
Valley Bank - New York, NY
Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive expe...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
PERSONAL BANKER
Valley Bank - Millbrook, AL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Alexander City, AL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Hauppauge, NY
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Rochelle Park, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Personal Banker - Regional
Valley Bank - Rockville Centre, NY
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Senior Training Specialist
Valley Bank - Morristown, NJ
The Senior Training Specialist will be responsible for working in conjunction with the Director of Learning and Development and internal business groups to assess - evaluate training needs - develop training materials - plans to improve individual, organizational or customer performance. Will deliver class materials in an engaging and professional manner and evaluates student progress. ...
Small Business Banker
Valley Bank - Miami, FL
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities with small business clients (-$5MM in revenue size) designed to generate new deposit, loan, treasury and other fee income and related business for the line of business while meeting any of the Bank's assigned and/or prospective business custome...
Small Business Banker
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities with small business clients (-$5MM in revenue size) designed to generate new deposit, loan, treasury and other fee income and related business for the line of business while meeting any of the Bank's assigned and/or prospective business custome...
Supervising Senior Auditor
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Organizes and effectively plans for assigned areas in the development of the audit scope, including those for assigned team members. Plans and executes effectively ensuring quality work and timely completion. Assist in the development of audit test steps. Collaborating with key stakeholders to provide value-ad...
Area Manager
Valley Bank - Orlando, FL
Responsibilities include but are not limited to: Develops and implements strategic business plans which are consistent with Valley's corporate direction and result in achieving key performance indicators (i.e.: targeted loans, deposits and fees). Delivers and sells a full range of branch banking services to individuals, businesses and municipalities. Develops and impl...
