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Service Excellence Manager I
Valley Bank - Nutley, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
PERSONAL BANKER
Valley Bank - Morris Plains, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Credit Risk Analyst
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Maintains oversight via internal reporting and dashboards of all ongoing portfolio monitoring requirements and client deliverables as well as compliance with all terms of the loan agreement including (i) financial reporting, (ii) covenant compliance, (iii) collateral monitoring, (iv) required third party reports, (v) annual reviews, and ...
PERSONAL BANKER
Valley Bank - NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Sr Strategic People Partner II
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Advise, coach, and mentor both managers and associates to identify the talent and business needs of their assigned business lines. Provide human resources leadership, advice and direction to business leaders at all levels and employees in areas such as recruiting, onboarding, talent development, succession planning, organization...
AML Program Specialist
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Perform initial and ongoing due diligence on partner banking customers in accordance with Valley's AML/CIP policy, including collection and review of all required licenses, validation of customer BSA, KYC and CIP processes, and understanding of customer's transaction monitoring process. Conduct initial and ongoing risk assessmen...
Marketing Specialist
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Work closely with Marketing Leaders to support Valley's various lines of business and programs designed to grow and deepen relationships with our key consumer audiences. Assist in development and execution of actionable tactics that support marketing activities, including email, social, web, mobile, PR, sales collateral, etc.
Sr Marketing Analyst
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Embed in various business units to gain in-depth understanding of their processes, challenges, and opportunities. Understand bank strategy and strategic imperatives to contextualize and prioritize initiatives. Lead data-driven change management. Leverage cross-functional relationships and personal influence to drive cha...
Cloud Security Architect
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Define the principles, standards and guidelines, focusing on establishing security controls and architecture from a Payment Systems perspective for all in-scope applications/systems/platforms. Partner with stakeholders in technology and business in defining and creating secure architecture strategies for any new solutions and pr...
PERSONAL BANKER
Valley Bank - Bloomfield, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - South Orange, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Scotch Plains, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Accounting Analyst
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Work in conjunction with the Accounting Senior Manager in the day-to-day operations related general and intercompany accounting including (but not limited to) generating journal entries, analyzing activity for accuracy/reasonableness and reviewing monthly account reconciliations and financial statements. Manage roll-out of Blac...
Personal Banker - Regional
Valley Bank - Maplewood, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Head of Customer Care Strategy
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Establish a vision for the future of customer experience and develop strategies that align with this vision. Refine all aspects of Customer Care workflows, and technology frameworks to meet business goals and performance expectations. Evaluate cutting-edge technologies, compile user needs and detailed requirements in co...
