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Sr Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Senior Mortgage Processor
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Processes a pipeline of complex FHA, VA, Non-Conforming, and Conforming mortgage transactions. Ensures regulatory compliance with disclosure and verification requirements. Ensures all documents are prepared and finalized in compliance with policies and procedures. Reviews and verifies application information to...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Market Manager
Valley Bank - Montclair, NJ
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
Head of Consumer Marketing
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Define and execute a clear, differentiated brand strategy for the Retail Bank, reflecting customer-centric values and regional leadership. Develop distinct brand identities for each consumer product, addressing well-defined customer needs and standing out in competitive categories. Ensure brand consistency across...
Comm'l Real Estate Relationship Manager, Morristown, NJ
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/center of influence (COI's) in order ...
Email Marketing Specialist
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Partner and collaborate with internal teams including strategy, content and creative and external technology vendors to deliver email marketing campaigns. Conduct quality assurance analysis of all email campaigns. Manage the delivery of messaging requests to customers and prospects. Troubleshoot and fix any pro...
CRE Sales Assistant - Morristown, NJ
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Partner with RMs to ensure seamless client onboarding and provide admin support, manage client materials, inquiries, and completing KYC activities. support the RM with KYC activities in both Deposit/Treasury and Loan/Credit activities Coordinate with middle office in ops for deposits & treasury client onboarding execution and servicing.<...
Data Analyst - Internal Audit Services
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Work with Audit team members to identify, design, and develop data analytics extract routines to support audit assignments. Manage data extraction, storage, transformation, and processing through data analytics, and generate output for visualization/analysis by the Internal Audit Team. Use data analysis tools to autom...
PERSONAL BANKER
Valley Bank - Bound Brook, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Data Scientist
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Interpret business needs and requirements and independently perform analysis and/or build reports and dashboards to meet requirements. Translate analysis findings and technical topics, visualize data to explain results to a non-technical business audience and senior management. Identify new data capabilities to enable ...
FCC Technology Software Engineer
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Implement and test Actimize related patches applicable to SAM, CDD, CTR, AIS and/or ActOne in Non-Prod environment Perform Actimize customizations by developing new AIS process, SQL Stored Procedures, Java plugins, SAM XML rule configuration, ActOne Designer configuration, etc. Develop functional and technical requireme...
Operational Risk Analyst
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Perform the initial analysis of incidents and identify any impact. With guidance, conduct a mini front-to-back analysis of incidents to determine if an enhancement is needed to a function/process/control and ensure that operational risk incidents are properly posted to and processed through the Risk Incident Tracking Application (GRC).
Enterprise Credit Technology & Transformation Lead
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Create and maintain the multi-year Credit End-to-End Process and Credit Information Systems Technology, Process, and Transformation roadmap along with a strong governance framework. Provide leadership and strategic alignment of our Credit initiatives to ensure optimal workflow, portfolio management, roles and responsibilities as...
PERSONAL BANKER
Valley Bank - Blairstown, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
