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Escrow Deposit Coordinator
Valley Bank - Clifton, NJ
Responsibilities include but are not limited to: Open new escrow accounts, process additional deposits, and account closeouts daily. Perform research either electronically or manually to investigate and correct differences requested by attorneys, municipalities, and landlords. Perform customer maintenance. Communicate with agents and attorneys to process clo...
Business Banking Relationship Manager
Valley Bank - Fairfield, NJ
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
Service Excellence Manager
Valley Bank - Belleville, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
PERSONAL BANKER
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Market Manager
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
Regulation E Claims Specialist
Valley Bank - Clifton, NJ
Responsibilities include but are not limited to: Investigate customer claims related to unauthorized or erroneous electronic transactions (e.g., debit card, ACH, ATM) in accordance with Regulation E, EFTA, and NACHA guidelines. Ensure all claims are processed within regulatory timeframes, including provisional credit issuance and final resolution. Communicate clearly ...
Retail Seasonal Associate
Valley Bank - NY
Responsibilities include, but are not limited to: Ability to perform all transactions required by a customer and use appropriate technology to provide services effectively and efficiently. Services customers by processing deposits and withdrawals such as loan payments, holiday club payments and savings. Sells money orders and cashiers' checks. Performs duties...
PERSONAL BANKER
Valley Bank - Caldwell, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Portfolio Underwriter
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Comprehensive review of collateral and all property elements. Ensure portfolio and investor compliance. Ensure credit policy and procedures are followed. Generate self employed income through tax return analysis. Clearly document underwriting decision. Prepare customer commitments to be issued...
Mortgage Processor
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Prepare and mail required regulatory disclosures. Order appraisal and flood certification, and retrieve and review same. Score application via automated underwriting system and carefully review decision results. Communicate with applicant, Home Loan Consultant, and/or Home Loan Assistant to request required documenta...
Sr Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Market Manager
Valley Bank - Montclair, NJ
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
Senior ACH Processing Specialist
Valley Bank - Clifton, NJ
Responsibilities include but are not limited to: Review ACH transactions and reports to detect and prevent fraudulent, suspicious, or erroneous activity. Conduct ACH risk assessments and audits to evaluate the bank's compliance with the ACH rules and regulations, as well as internal policies and procedures. Apply ACH risk management and mitigation strategies, policies...
