Customer Service Specialist Job Listing at Kelly Services in Chippewa Falls, WI (Job ID US3562038_BH9816395)

Description

Job Title: Customer Service Specialist
Location: Chippewa Falls, WI
Type of Position: Part-Time
Pay: $24-$26/hr, based on experience
Shift: 1st

Job Summary:
Kelly Professional & Industrial is seeking an enthusiastic Customer Service Specialist to join our client's team in Chippewa Falls, WI. In this role, you'll be key in driving aftermarket revenue through Spare Part Sales, ensuring customer satisfaction and support throughout the sales process.

Essential Job Duties & Responsibilities:

• Collaborate with departments to efficiently handle customer orders.
• Provide quotations and regular communication for spare part sales 
• Enter and manage customer orders in the ERP system; process credit card payments as required.
• Review parts costs with Purchasing to ensure sell prices meet margin expectations.
• Maintain electronic correspondence filing in the Electronic Filing System (EFS).
• Perform additional duties as assigned.

Education & Experience Requirements:

• Detail-oriented and self-motivated with strong communication and organizational skills.
• Proven multitasking ability, working both collaboratively and independently in a dynamic environment.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office Products: Word, Excel, PowerPoint.
• Experience with CRM, such as C4C, preferred.

Skills & Abilities:

• Strong interpersonal skills for customer, supplier, and team interactions.
• Ability to manage multiple tasks and work independently with minimal guidance.
• Effective communication skills: written, verbal, and listening.

Working Conditions & Physical Demands:

• Office environment. Must be able to perform each essential duty satisfactorily. 

Jumpstart your career with Kelly and apply now to make an impact as a Customer Service Specialist!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn't always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it!

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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