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Client Services Professional Manager I
City National Bank - Phoenix, AZ
CLIENT SERVICES PROFESSIONAL MANAGER I WHAT DO YOU NEED TO SUCCEED? WHAT IS THE OPPORTUNITY? Responsible for the day to day supervision of the bank's Client Contact Center which responds to a broad range of operational and technical support issues from clients of all banking offices/departments regarding deposit accounts, IRAs, incoming wire transfers, ATM/check c...
Business Controls Manager
City National Bank - Phoenix, AZ
BUSINESS CONTROLS MANAGER WHAT IS THE OPPORTUNITY? This position will work directly with the City National Bank's ("CNB") and Business Control Officer ("BCO") and Senior Business Control Manager for Commercial Banking Products and will partner with the Risk Framework leadership team. Responsibilities will encompass support in issue identification, solution design,...
Business Controls Lead
City National Bank - Phoenix, AZ
BUSINESS CONTROLS LEAD WHAT IS THE OPPORTUNITY? 1LOD operational risk support responsible for ongoing day to day risk activities. The primary responsibility for this role is identifying, assessing, monitoring, and reporting all key risks. Assists operations managers with monitoring of business risks and controls. Coordinates Risk Registers to support the overall R...
Portfolio Manager I
City National Bank - Phoenix, AZ
PORTFOLIO MANAGER I- Commercial Real Estate WHAT IS THE OPPORTUNITY? The Portfolio Manager is part of the credit management team focused on the long-term risk-adjusted returns for the bank within the assigned business segment and/or geographic area(s). This individual manages a sub-set of existing credits and is a key partner in the origination of new credits. &nb...
Release Manager
City National Bank - Phoenix, AZ
RELEASE MANAGER WHAT IS THE OPPORTUNITY? The Release Manager will be responsible both for establishing and enforcing production release policies and standards as well as the hands-on managing of complex code builds. This manager will be supervising day-to-day code and configuration integration activities for a team of developers and support staff s...
Agile Delivery Manager
City National Bank - Phoenix, AZ
AGILE DELIVERY MANAGER WHAT IS THE OPPORTUNITY? The Agile Delivery Manager is responsible for driving operational excellence across the software development lifecycle (SDLC) for multiple software applications. This role oversees sprint execution, cross-functional coordination, capacity planning, forecasting, request intake, vendor request management, and agile boa...
Supervisor Mortgage Servicing Oversight
City National Bank - Phoenix, AZ
SUPERVISOR MORTGAGE SERVICING OVERSIGHT WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibiliti...
Mortgage Servicing Oversight Lead
City National Bank - Phoenix, AZ
MORTGAGE SERVICING OVERSIGHT LEAD WHAT IS THE OPPORTUNITY? This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key per...
Mortgage Servicing Oversight Lead
City National Bank - Phoenix, AZ
MORTGAGE SERVICING OVERSIGHT LEAD WHAT IS THE OPPORTUNITY? This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key per...
Manager, IT Delivery Team
City National Bank - Tempe, AZ
MANAGER, IT DELIVERY TEAM WHAT IS THE OPPORTUNITY? This position is responsible for leading the successful delivery of Strategic programs across Technology and Innovation. This position will lead the remediation efforts of various projects focused on delivering execution in a matrixed environment. The person in this role engages with all levels of staff and manage...
Product Manager II Treasury Management Solutions
City National Bank - Phoenix, AZ
PRODUCT MANAGER II TREASURY MANAGEMENT SOLUTIONS WHAT IS THE OPPORTUNITY? The Product Management function includes the following responsibilities:Develops, manages, and owns products and programs that support corporate defined strategies and initiatives and contribute to the bank's competitive edge in the marketplace.Supports the creations of new products to incre...
Enterprise Risk Governance Program Manager
City National Bank - Phoenix, AZ
ENTERPRISE RISK GOVERNANCE PROGRAM MANAGER WHAT IS THE OPPORTUNITY? Under direction of the SVP, Enterprise Change Risk Management and Product Risk Oversight this position supports the second Line of Defense Enterprise Risk function and assists with the managing the portfolios within Change Risk and Product Risk Management. The Enterprise Risk Program Manager is re...
Business Controls Lead
City National Bank - Phoenix, AZ
BUSINESS CONTROLS LEAD WHAT IS THE OPPORTUNITY? 1LOD operational risk support responsible for ongoing day to day risk activities. The primary responsibility for this role is identifying, assessing, monitoring, and reporting all key risks. Assists operations managers with monitoring of business risks and controls. Coordinates Risk Registers to support the overall R...
Product Governance Manager
City National Bank - Phoenix, AZ
PRODUCT GOVERNANCE MANAGER WHAT IS THE OPPORTUNITY? The First Line of Defense (1LOD) Shared Services organization, inclusive of the Product Governance function, develops and maintains tools and resources to support Business Controls Officers (BCOs) and 1LOD stakeholders in carrying out their responsibilities in a consistent and coordina...
Payments Claim Specialist
City National Bank - Phoenix, AZ
PAYMENTS CLAIM SPECIALIST WHAT IS THE OPPORTUNITY? The Payment Claims Specialist is responsible for the investigation and processing of payment fraud claims and disputes with precision and quality. They must be confident when interacting directly with colleagues and clients via phone, letter or email to discuss claim decisions, obtain additional details or follow-up on existing clai...
