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Front Desk Associate
ResultsCX - Bengaluru, KA, India
Description The Front Desk Associate is the first point of contact for the company and is responsible for promoting a good first impression on all the visitors and callers We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Answer and direct calls, greet visitors...
Salesforce Administrator
ResultsCX - Bengaluru, KA, India
Description The Salesforce Administrator supports and optimizes our Salesforce CRM environment and plays a pivotal role in enhancing our sales team's productivity through CRM customization, reporting, and process automation. The Salesforce Administrator works closely with sales, operations, and marketing teams to ensure our Salesforce instance is scalable, efficient, and ...
Trainer
ResultsCX - Pasig, NCR, Philippines
Description As the introductory leader and facilitator for Results' new Associates, Trainers occupy a key role in promoting the core values and culture for the company. Trainers are responsible for orienting new Associates to the organization as well as initial and ongoing client and internal skills training. We expect greater of ourselves... What's Your Greater? C...
Onboarding Ambassador - On Site Monterrey
ResultsCX - Monterrey, N.L., Mexico
Description Onboarding Ambassador The Onboarding Ambassador is the primary point of contact providing critical support to candidates, hiring managers, and other stakeholders to facilitate a world-class onboarding experience at ResultsCX for newly hired employees. The Onboarding Ambassador will partner with Talent Acquisition team members, Site Training and Site ...
Facilities Assistant
ResultsCX - Monterrey, N.L., Mexico
Description Facilities Assistant is responsible for the overall development, standardization and implementation of company-wide tools, policies and procedures to ensure operational efficiency and maximize Facilities productivity. In this role you will: Oversee, perform, and record all preventative maintenance and equipment inspections to ensure prope...
Bilingual Customer Service Healthcare Representative - Statewide in Florida
ResultsCX - FL
Description Bilingual Spanish-English Give me the basics! Our Florida Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries! Calls will include, but are not limited to, detailed reviews and change requests on member insurance plans, healthcare screening or appointment scheduling, assisting members with finding a prima...
Project Manager Operations- Hybrid Bangalore
ResultsCX - Bengaluru, KA, India
Description In this role you will: Plan and schedule project timelines and milestones using approved tools, and track project milestones and deliverables. Collaborate with leadership and stakeholders to revise project scope, milestones, tasks, and timelines as appropriate to meet changing needs and requirements. Effectively communicate pr...
Sr Project Manager
ResultsCX - Bengaluru, KA, India
Description In this role you will: Accomplish project objectives by planning and evaluating project activities Meet financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Enhances department and organization reputation by accepting ownership...
Manager, Quality Assurance
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Manager ensures that all client goals related to providing monitoring and feedback from transactions, reporting, and management of the Quality Team are met in all of ResultsCX's Quality Programs. The incumbent in this position is also responsible for ensuring that assigned Quality Teams from every account/client achieve t...
Sr. Manager, Quality Assurance
ResultsCX - Pasig, NCR, Philippines
Description Sr. Manager, Quality Assurance The Sr. Manager, Quality Assurance ensures that goals for all programs relating to monitoring and providing feedback from transactions, reporting, and management of Quality, Customer Advocacy, and Sales Verification Teams are met. The incumbent in this position is also responsible for developing QA stra...
Site IT Administrator- Hybrid in Plovdiv
ResultsCX - Plovdiv, Plovdiv Province, Bulgaria
Description The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will:
Instructional Design Specialist
ResultsCX - Pasig, NCR, Philippines
Description Instructional Design Specialist Join our dynamic team as an Instructional Designer, where you'll collaborate closely with our Instructional Design Manager, project partners, and subject matter experts. Together, we'll craft engaging learning modules, comprehensive course maps, and effective instructor-led training guides. But that's not all - you'll ...
Financial Planning and Analysis (FP&A) Manager
ResultsCX - Remote, Remote, India
Description Financial Planning and Analysis (FP&A) Manager We are seeking an experienced and articulate Financial Planning and Analysis (FP&A) Manager to join our team. This individual will play a crucial role in partnering with business executives to provide economic and strategic decision support. The ideal candidate will have a strong business a...
Operations Manager
ResultsCX - Jacksonville, NC
Description Experienced in Managing Licensed Insurance Agents Current Health Insurance License Preferred Position is onsite in Jacksonville North Carolina Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regard...
Sr. Manager, Global WFM
ResultsCX - Lipa, Calabarzon, Philippines
Description Looking to make a difference overseeing a Workforce Management team in a global company with responsibility that spans multiple call center sites and interacts with leaders across our client portfolio? Our Senior Manager Global WFM is someone who uses their solid business acumen, call center WFM knowledge and labor utilization skills to be successful in this c...
