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Manager, Global WFM
ResultsCX - Bengaluru, KA, India
Description Position Overview Ensure WFM system is configured optimally for program being scheduled (internal IEX) Maintain close alignment with Resource Planner and Resource Planning file ensuring metrics used for scheduling are consistent with RP Keep Scheduling software (internally IEX) up to date with employee data change management (...
Senior Software Engineer - AI & Automation
ResultsCX - Bengaluru, KA, India
Description Position Overview As a Senior Software Engineer, you will lead the design and development of AI‑powered solutions that drive intelligent decision-making, enhance knowledge automation, and enable next‑generation digital experiences. Your primary focus will be building and integrating advanced AI capabilities - LLMs, generative AI, semantic systems, an...
WFM Analyst
ResultsCX - Bengaluru, KA, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Senior Human Resources Generalist
ResultsCX - Bengaluru, KA, India
Description The Senior Human Resources Generalist plays a pivotal role in fostering a positive and productive work environment by designing, implementing, and managing employee welfare programs. This role ensures that employees' physical, emotional, and social well-being are prioritized, contributing to higher engagement, retention, and overall organizational success. ...
Customer Support Representative - Voice
ResultsCX - Bengaluru, KA, India
Description We are seeking a Patient Support Service Representative (Voice) to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment. What job duties can I expect to perform as...
