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Senior Accountant
ResultsCX - KA, India
Description Senior Accountant The Senior Accountant is responsible for performing complex accounting needs for Results IT India Private Limited. An outstanding Senior Accountant will be highly organized, have an eye for detail, be meticulous, and have the ability to prioritize multiple competing initiatives. In this role you will: Pre...
Software Engineer- Intelligent Automation (Hybrid- Bangalore)
ResultsCX - Bengaluru, KA, India
Description Position Overview Key Responsibilities: Collaborate with business SMEs to analyse, map, and document processes suitable for automation. Design and implement end-to-end automation solutions using UiPath, covering process discovery, development, testing, deployment, and support. Build scalab...
WFM Forecasting Analyst
ResultsCX - Remote, Remote, India
Description Position Overview: The Forecasting Analyst in Workforce Management is responsible for analyzing historical data and trends to create accurate workforce forecasts. This role ensures that staffing levels align with business needs, optimize operational efficiency, and support organizational objectives. The ideal candidate will leverage quantitative and ...
WFM Forecast Analyst
ResultsCX - Remote, Remote, India
Description Position Overview Analyze historical data and trends to forecast future staffing needs based on demand, seasonality, and business requirements. Monitors call volume arrival patterns, seasonality, contact rates, and applies various forecast models (non-stationary, trend lines, correlation analysis) Ensure that forecasts are gen...
Supervisor
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Designation : Team Leader – Healthcare Contact Center (Member/Provider Services) Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are looking for an experienced and dynamic Team Leader to manage and guide a team of healthcare contact center executives in our Member/Provider...
Trainer
ResultsCX - Bengaluru, KA, India
Description Job Title: Trainer – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bangalore. This role is ideal for candidates with excellent voice and communication skills, a passion for training, an...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description Job Title: Quality Analyst – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring and evaluating the performance of a...
IT Solutions Architect
ResultsCX - Remote, Remote, India
Description IT Solutions Architect The IT Solutions Architect is responsible for supporting the organizations computer systems by troubleshooting and resolving errors. When not resolving issues the IT Solutions Architect will assist the IT team by contributing to product development and improving process. In this role you will: Provide prod...
Senior Manager – Process Excellence (Remote)
ResultsCX - Bengaluru, KA, India
Description Senior Manager – Process Excellence About the Role We're looking for a dynamic and results-oriented Senior Manager – Process Excellence with a passion for driving transformation, optimizing operations, and embedding a culture of continuous improvement. This role will serve as a key change agent within the organization, leverag...
Customer Support Representative - Voice
ResultsCX - Bengaluru, KA, India
Description We are seeking a Patient Support Service Representative (Voice) to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment. What job duties can I expect to perform as...
Sr. Sourcing Specialist
ResultsCX - Bengaluru, KA, India
Description Senior Sourcing Specialist The Sr. Sourcing Specialist role will act as the subject matter expert in all activities related to sourcing including, but not limited to creating and executing social sourcing strategies, complex web-based sourcing, CRM based outreach/campaigns with a strong working knowledge utilizing sourcing tools and channels. Specifi...
Recruiter
ResultsCX - Bengaluru, KA, India
Description Recruiter The Recruiter role will be a centralized regional role which will manage and handle the backend of the recruitment process, including but not limited to the following: reviewing candidate pre-screening questions and applications; reviewing assessment results to ensure the candidates have met the established thresholds; and ensuring that the...
Onboarding Ambassador
ResultsCX - Bengaluru, KA, India
Description Onboarding Ambassador The Onboarding Ambassador is the primary point of contact providing critical support to candidates, hiring managers, and other stakeholders to facilitate a world-class onboarding experience at ResultsCX for newly hired employees. The Onboarding Ambassador will partner with Talent Acquisition team members, Site Training and Site ...
HR Generalist
ResultsCX - Bengaluru, KA, India
Description Human Resources Generalist We are seeking a proactive and detail-oriented Human Resources (HR) Generalist to join our team. As an HR Generalist, you will play a key role in supporting both the site and the HR team by managing administrative duties, assisting with employee relations, and serving as a point of contact for HR initiatives. Acting as a li...
Supervisor
ResultsCX - Bengaluru, KA, India
Description Supervisor Are you positive, motivated, and ready to learn in a fast-paced call center environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a bette...
