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WFM Forecasting Analyst
ResultsCX - Remote, Remote, India
Description Position Overview: The Forecasting Analyst in Workforce Management is responsible for analyzing historical data and trends to create accurate workforce forecasts. This role ensures that staffing levels align with business needs, optimize operational efficiency, and support organizational objectives. The ideal candidate will leverage quantitative and ...
In house Manager, Accounting R2R
ResultsCX - Remote, Remote, India
Description The Accounting Manager is responsible for inhouse maintenance of the books of accounts as per the GAAP requirements and ensuring compliance with company policies and internal control procedures. This position supports the Record to Report and compliance activities for a set of legal entities of ResultsCX in one or multiple jurisdictions and owns timely c...
WFM Forecast Analyst
ResultsCX - Remote, Remote, India
Description Position Overview Analyze historical data and trends to forecast future staffing needs based on demand, seasonality, and business requirements. Monitors call volume arrival patterns, seasonality, contact rates, and applies various forecast models (non-stationary, trend lines, correlation analysis) Ensure that forecasts are gen...
Facilities Assistant
ResultsCX - Bengaluru, KA, India
Description Facilities Assistant Facilities Assistant is responsible for the overall development, standardization and implementation of company-wide tools, policies and procedures to ensure operational efficiency and maximize Facilities productivity. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you w...
Supervisor
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Designation : Team Leader – Healthcare Contact Center (Member/Provider Services) Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are looking for an experienced and dynamic Team Leader to manage and guide a team of healthcare contact center executives in our Member/Provider...
Trainer
ResultsCX - Bengaluru, KA, India
Description Job Title: Trainer – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bangalore. This role is ideal for candidates with excellent voice and communication skills, a passion for training, an...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description Job Title: Quality Analyst – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring and evaluating the performance of a...
IT Solutions Architect
ResultsCX - Remote, Remote, India
Description IT Solutions Architect The IT Solutions Architect is responsible for supporting the organizations computer systems by troubleshooting and resolving errors. When not resolving issues the IT Solutions Architect will assist the IT team by contributing to product development and improving process. In this role you will: Provide prod...
Sr. Process Excellence Manager
ResultsCX - Bengaluru, KA, India
Description Process Sr. Manager The Process Sr. Manager will be responsible for identifying, delivering, and documenting opportunities for improvement, which will result in analyzing, creating, and implementing solutions to achieve business objectives. The Process Sr. Manager will organize and facilitate project-based endeavors, which may include identify...
Customer Support Representative - Voice
ResultsCX - Bengaluru, KA, India
Description We are seeking a Patient Support Service Representative (Voice) to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment. What job duties can I expect to perform as...
Sr. Salesforce Administrator
ResultsCX - Bengaluru, KA, India
Description In this role you will: Serve as the primary administrator and subject matter expert for our Salesforce Sales Cloud platform. Customize Salesforce objects, fields, page layouts, record types, workflows, validation rules, and approval processes to support dynamic sales processes. Manage user setup, profiles, permissions, roles, ...
Recruiter
ResultsCX - Bengaluru, KA, India
Description Recruiter The Recruiter role will be a centralized regional role which will manage and handle the backend of the recruitment process, including but not limited to the following: reviewing candidate pre-screening questions and applications; reviewing assessment results to ensure the candidates have met the established thresholds; and ensuring that the...
Sr. Sourcing Specialist
ResultsCX - Bengaluru, KA, India
Description Senior Sourcing Specialist The Sr. Sourcing Specialist role will act as the subject matter expert in all activities related to sourcing including, but not limited to creating and executing social sourcing strategies, complex web-based sourcing, CRM based outreach/campaigns with a strong working knowledge utilizing sourcing tools and channels. Specifi...
Onboarding Ambassador
ResultsCX - Bengaluru, KA, India
Description Onboarding Ambassador The Onboarding Ambassador is the primary point of contact providing critical support to candidates, hiring managers, and other stakeholders to facilitate a world-class onboarding experience at ResultsCX for newly hired employees. The Onboarding Ambassador will partner with Talent Acquisition team members, Site Training and Site ...
HR Generalist
ResultsCX - Bengaluru, KA, India
Description Human Resources Generalist We are seeking a proactive and detail-oriented Human Resources (HR) Generalist to join our team. As an HR Generalist, you will play a key role in supporting both the site and the HR team by managing administrative duties, assisting with employee relations, and serving as a point of contact for HR initiatives. Acting as a li...
